Success Stories & Testimonials
Case Studies
End-to-end solution lowers travel costs
A leading multinational consulting firm had a particular set of challenges in Belgium. Their complex booking and expense process was driving up invoice errors and travel costs. The cumbersome process required manual approvals and administration through an on-site agency setup…
Safran secures traveler safety with automated trip approval solution
Learn how BCD implemented Trip Authorization, enabling Safran to easily adapt their approval process to constantly changing risks and comply with duty of care.
Holcim optimizes their travelers’ experience with Cytric and TripSource® hotel content
Read how BCD implemented Cytric, integrated with TripSource hotel content, enabling Holcim to solve functional issues with their online booking tool, which caused travelers to book hotels outside of the travel program.
FUNKE Media Group selects BCD Travel to modernize its corporate travel program
Read how FUNKE Media Group selected BCD as their new global TMC for its digital and innovative solutions and services to help drive savings, data insights and traveler satisfaction & engagement. (EN & DE)
Software company saves US$4.4M with non-refundable ticket recovery during COVID-19
Read how BCD recovered thousands of non-refundable tickets, worth US$4.9M on file and achieved a cost avoidance of US$4.4M, representing a 90% savings to date.
Change management calls for systematic approach to implementing global travel program while ensuring local goals
Read how BCD Travel takes the lead in supporting client in transition from incumbent travel management company
As COVID-19 threat levels rose, Mondelēz International revamped travel processes to protect employees
Learn how BCD Travel’s trip approval solution helped global snacks company fulfill its duty of care
COVID-19 Info Hub provides travelers with real-time data
Learn how BCD Travel self-service resource gives travelers the confidence they need to get back on the road
Bayer consolidates global travel program in 94 countries in 12 months
Learn how strategic partnership with BCD Travel leads to better spend insight, policy compliance and savings
Setting rate targets drives significant hotel program savings
Learn how BCD helps a global medical firm leverage a key principle of behavioral economics to reign in hotel spend and generate significant savings.
Traveler engagement increases online adoption and generates US$350K in savings
A leading energy solutions provider wanted to increase online booking adoption to drive savings in Singapore. Read how BCD engaged with bookers and travelers to increase online adoption and generate savings.
Trane Technologies boosts TripSource use 88%, and hotel savings follow
Trane Technologies rolled out BCD Travel’s TripSource® self-service platform to travelers in six Latin American countries—Argentina, Brazil, Chile, Costa Rica, Mexico and Peru. The aim was to bring outside spend in through in-program hotel bookings, improve the traveler experience and drive savings.
HCP Solutions
BCD was approached by a life sciences company to see if we could book their HCPs locally. Japanese culture dictates that HCPs be treated with a white glove and communicated to in their native language.
BCD helps global consulting firm urgently repatriate team to the U.S. before COVID-19 lockdown in India
Learn how BCD’s quick action and dedication helped this consulting firm fulfill its duty of care, by getting their travelers home safely to the U.S. before COVID-19 lockdown in India.
Dow, DuPont and Corteva: Successful change management paves the way for travel program consolidation, simplicity and savings
This case study details how BCD Travel played an essential role in managing traveler-related changes for DowDuPont, one of the biggest conglomerates in the world.
Global fintech giant Finastra transformed the way colleagues and clients connect with virtual collaboration
Finastra’s mission was to create a robust Virtual Collaboration infrastructure to reduce internal travel, ensure business continuity, increase employee productivity and drive program savings.
Group air fulfillment
Pharma Client China organized large-scale event for 7800+ employees for their annual Plan of Action meeting in Macau & Sanya Q4 2018
Integrated travel & meetings
A New York-based pharmaceutical company planned to bring together health care professionals from across Africa at a meeting in Tanzania, where visa approvals are complex.
Evolution of trusted partnership
Through organic evolution and a trusted partner status, BCD was able to combine the oversight of one pharmaceutical company’s robust transient, group air, meetings and consultancy program into a shared $1.2B Integrated Travel & Meetings (ITM) model.
Unique booking platforms
Pharmaceutical companies are increasingly searching for tailored travel management solutions to meet their industry specific needs. BCD Travel and Concur Travel & Expense have partnered to build customized processes and solutions for our pharmaceuticals and healthcare clients, …
Patient program
A pharmaceutical client wanted to engage community members in a setting that would facilitate communication, provide easier access to patient discussions, and meet compliance regulations.
Patient centric support
Major global pharmaceutical client needed BCD to support patient travelers and their caregivers in a caring manner, while still adhering to company policy and healthcare privacy laws.
Defense firm saves $2 million on hotels with Dynamic Performance Management
This U.S. -based defense and cybersecurity firm’s travel program leader turned to Dynamic Performance Management™ from Stay by BCD Travel to gain access to real-time analytics and regular, data-centered insights.
Traveler Engagement campaign guides travelers to TripSource
A case study about traveler engagement and how to get travelers start to use TripSource to reach your goals. The corporate travel manager of a California company rolled out BCD Travel’s TripSource® traveler platform to simplify trips through mobile self-booking and more. His challenge was traveler adoption.
Domino’s partners with BCD to keep travelers safer in Hong Kong and around the world
Domino’s leverages the power of BCD Travel’s DecisionSource®, TripSource® and SolutionSource® platforms to keep travelers safe. They now have a single view of essential employee information, making it easier to find and help its people when a crisis happens.
Implementation
Grünenthal Group: Consolidation enables end-to-end streamlining and dynamic decisions. The German pharmaceutical company was using 18 different business travel providers across Europe. Service was costly, and trip experiences weren’t consistent.
German pharmaceutical company thinks globally with BCD Travel
Pharmaceutical company Grünenthal chose BCD Travel as its global managed travel provider, after working with BCD successfully in Germany for 10 years.
Danfoss’ unified travel strategy simplifies trips and drives savings
Danfoss wanted all of its travelers to have the same high-quality business trip experiences, so …
AstraZeneca’s global consolidation drives data insights, savings and traveler satisfaction
U.K.-based biopharmaceutical giant AstraZeneca partnered with BCD Travel to bring 70 countries under global travel program management in just seven months. A case study explains how consolidation enabled innovations and improvements that led to results.
Allegion’s QC innovation leads to fewer errors and happier travelers
Allegion—in partnership with BCD Travel—has designed a proven, repeatable quality control process for corporate travel that will launch in other regions this year. It also has created a new travel program performance improvement model for the industry.
Allgeier taps BCD expertise to boost end-to-end savings
GermanIT services provider Allgeier Enterprise Services worked with us to choose and implement SAP Concur Travel & Expense for booking and managing business trip expenses. The scalable tool cuts travel costs, and it enables self-service options and end-to-end processes that simplify trips for the company’s workforce. It’s a success story rooted in BCD’s more than 15-year partnership with and in-depth knowledge of SAP Concur.
Get travelers to mission-critical destinations
Relentless wildfires led to a 60% travel increase for U.S. Forest Service firefighters. BCD got them booked in under 30 minutes and on their way to save lives.
Engage travelers in your program
LinkedIn launched a campaign to educate employees about benefits of the travel program and encourage them to use it. Traveler satisfaction hit 84%…
Connect travelers to policy
Pitney Bowes used analytics to understand how travelers were spending, then encouraged them to kick out-of-policy habits—yielding US$2.7 million in savings…
Influence travelers at the right time
By sending mobile messages to travelers at key moments of decision, Textron cut costs. The reminders increased preferred vendor use by 90%, and savings more than doubled…
Tie travel to business growth
A global agricultural firm wanted to cut travel costs but not revenue-generating trips. The solution: a virtual collaboration strategy that saved US$5.5 million in five months…
Refresh hotel strategy for more choices and savings
Imperial Tobacco’s hotel sourcing consumed too much time and money. The company adopted a modern approach, boosting traveler choices, negotiating leverage and savings…
Capture savings from end to end
Kellogg transformed its travel program into an end-to-end powerhouse that streamlines trips and expenses. The evolution enabled a 13% reduction in per-trip-mile costs…
Simplify trips to improve productivity
Daimler simplified the business trip to three clicks, reducing time dedicated to booking and expensing trips and adding up to US$27 million in annual productivity savings…
Engaging travelers at LinkedIn
A recently released case study explores how LinkedIn’s travel program tapped into Advito’s Traveler Engagement™expertise to strengthen bonds with on-the-road employees. The result: happier and more productive travelers who are better connected to the company.
EcoVadis outlines BCD Travel’s path to gold
In 2016, BCD Travel became the first travel management company to earn a gold rating from EcoVadis, an independent, internationally recognized firm that measures corporate social responsibility performance. The gold status places BCD in the top 1% of all suppliers assessed by the ratings firm. A new case study from EcoVadis outlines the steps BCD took to achieve EcoVadis gold.
Textron uses TripSource to boost in-program airport parking by more than 90%
Textron used BCD Travel’s TripSource® to send travelers information about airport parking discounts, resulting in a 90% increase in usage of preferred vendors and double the parking-related savings. They plan to use TripSource for future campaigns to increase savings, traveler satisfaction, and policy compliance.
Pitney Bowes saves $2.7 million with DecisionSource
Pitney Bowes used BCD Travel’s DecisionSource® to improve compliance with its travel policy among its 15,000 employees. The tool helped the company identify departments with the most opportunity for improvement and educate employees on the importance of compliance.
Tension in a trouble zone sparks BCD Travel evacuation plan
An aerospace and defense contractor asked BCD Travel to handle the evacuation of their expatriates in Egypt during political unrest. Planning and cooperation were key to the successful evacuation.
Implementing large account
After integration of two companies into its organization, a multinational food company wanted to streamline its processes and procedures in order to increase efficiency, standardize their global travel policy and reduce costs.
Mondelez case study
A new case study delves into how Advito’s traveler engagement practice helped Mondelēz International, a global snack foods giant, tap into the power of influencing traveler behavior. Advito, the consulting arm of BCD Travel, helped Mondelēz create a messaging campaign that successfully encouraged employees to spend less—and spend smarter—on every trip.
BCD Travel´s group air services win gold with Visa at 2012 Olympics
Visa Inc. asked BCD Travel to provide group air travel for over 1,000 representatives attending the 2012 Olympic Games in London from over 52 countries. BCD Travel streamlined the process for Visa Inc.
Ingram increases online adoption rate to 95 %
BCD Travel recommended Ingram Micro Europe implement Business Online, our online booking tool, as a way to meet both company and traveler needs.
Case Study: Disruption services
We offered Carestream a new class of disruption services that proactively re-accommodates travelers when disruptions occur, which saves time, and traveler satisfaction is higher while stress levels are lower.
Travel Smart videos help increase traveler adoption rates
Creating series of customized videos that engage travelers on a variety of travel program topics resulted in increased online adoption rates, better policy compliance and cost improvements.
SunTrust cuts costs, gains simplicity with Advito’s hotel program solutions
SunTrust Bank, a large regional financial institution in the United States, came to Advito with three goals: to reduce the number of preferred hotels, to contain costs and to make the entire process of negotiating hotel rates simpler and more straightforward.
A client success story: American Standard
To remain competitive in this global economy, companies are mobilizing travelers and challenging corporate travel buyers to find new ways to save money.
Global consolidation brings savings on preferred supplier rates
We consolidated our client’s travel requirements in 49 countries, enabling us to negotiate their preferred supplier rates – resulting in savings of up to 40%.
Bottom Line Savings with Strategic Meetings Management
A top U.S. financial institution redesigns its meetings program for maximum savings.