BCD TV host Chad Lemon caught up with President and CEO Stephan Baars to touch base on BCD’s goals heading into the end of the year. TMCs play a major role in supporting client’s goals and improving traveler satisfaction, which is why BCD is heavily focused on remaining a strong and innovative partner.
Senior Vice President of Product Planning & Development Yannis Karmis shares how BCD Invite saves clients time (and the headache) of managing travel for unprofiled travelers.
Artificial intelligence (AI) is not a new technology to BCD. It’s been used in the back end of many products. However, like any technology that is constantly evolving, BCD is taking a critical look at how to safety integrate AI into more services to improve processes for agents, clients and their travelers. BCD TV host Chad Lemon dives into the details with senior vice president of Product Planning & Development, Yannis Karmis to hear more about how BCD is leveraging AI in travel programs.
The quality of your data is an important factor to consider when analyzing your travel program. Joe Froelich, senior director, back office at BCD explains how payment data specifically can improve travel programs in three area: reconciliation, program management and auditing.
BCD Senior Vice President Kathy Bedell discusses protecting the LGBTQ+ mobile workforce with BCD TV host Chad Lemon. Information is power when it comes to pre-, during and post-trip preparation and feedback from travelers. Travel managers can support by aligning with vendors that prioritize providing the best possible experiences for all travelers.
Interested in taking your business travel career to the next level? Alexandria Prejean Smith, director of Marketing & Communications at BCD and GBTA Ladders co-chair, explains what the team-based mentorship program is all about.
When it comes to optimizing your air program, consider looking at multimodal transportation. Matthew Patterson, senior director of Client Management at Advito suggests looking at your program as a whole to uncover value opportunities.
You can collect data from every area of your business travel program. Some areas may be more difficult to collect, analyze and learn from, however. John Trigg, senior director of Intelligence & Analytics at Advito shares more about how data-driven decisions can optimize travel programs.
With unique drivers including patient experience and regulatory and compliance requirements, we recognize that life sciences cannot be managed as ‘typical’ corporate programs. BCD developed the Life Sciences Center of Excellence (LSCOE) to provide specialized care for this industry, and our patient solutions provide unique servicing to elevate patient experience. LSCOE Executive Sponsor Teri Miller breaks down how our specialized team helps patients and their families with their travel needs.
Ambra Christie, vice president of hotel spend management and customer success at BCD shares how we’re using data to measure hotel program success. Solutions including Advito’s market rate dashboard and Hotel Boost will offer insights to consultants as well as customers to get a better understanding of their program.
Executive Vice President of BCD’s Global Client Team Teri Miller sits down with BCD TV host Chad Lemon to talk about the importance of our ongoing presence at GBTA. Teri shares insight into WINiT’s education session “Can Women Really Have It All?” – most importantly, defining what “all” means to you.
BCD TV host Chad Lemon hears from industry expert and longtime GBTA attendee, Jorge Cruz, executive vice president of Global Sales & Marketing at BCD. Over the course of his career, Jorge has seen a complete evolution in the business travel industry. Improving the traveler experience and a greater focus on technology have been two of the strongest leading factors for change.
Sustainability is about more than the environment. To be sustainable, you need to focus on people. And people are at the heart of diversity, equity and inclusion (DE&I) strategy. BCD Senior Vice President of DE&I Yvette Bryant shares how sustainability and DE&I work together, with insight into BCD’s journey.
Meet our colleagues from BCD Travel France, Laurent Bensaid and David Frangeul, who explain our actions in favor of sustainability in this video, produced by our French rail partner, SNCF. Sustainable travel is one of our top priorities and we are proud of our SNCF Ecomobility award won at the end of last year, in Paris.
Check out how Laura, Johana, Patrick and others experience work and life at a global travel management company like BCD Travel! You'll find out what keeps them happy and engaged, while they're on their journey to get the best out of themselves. Also interested in a job and career at BCD? Come join the journey!
BCD’s Mike Eggleton shares why we’re not producing an Industry Forecast for 2023. Forecasting is riskier than ever due to market uncertainty, volatility and variability. Instead, he’s providing inflation forecasts for clients’ key markets.
Watch our BCD TV video report of the Business Travel Show London 2022 highlights. Join us in celebrating the return of human connection. Get tips and best practices to update your travel policy and make your travel program more sustainable.