Cookie Policy

Last Updated: 25 July 2023

This cookie policy outlines the use of website technologies (“Cookie Policy”) by BCD Travel Services B.V. (“we”, “us”, and “our”) to improve your web browsing experience when you visit this website. This Cookie Policy explains what these technologies are, why we use them, and for how long, as well as your rights to control our use of them.

What is a cookie?

A cookie is a small data file sent by a domain/website into your computer, tablet, smartphone, or similar device each time you use that device to visit a website. Cookies are widely used by websites to make the websites work, or to work more efficiently, as well as to provide reporting information. Cookies allow our system to recognize your device the next time you visit our website, which helps us to provide you with a better web browsing experience. Cookies can store user settings and other information (e.g. your web browsing data), which can help us improve our websites to make your online experience easier.

Cookie management on your device

You can decide for yourself if you wish to allow storage of cookies on your device. If you wish to prevent the use of cookies now or in the future, you can adjust the settings on your web browser at any time. Please bear in mind that not allowing cookies may mean that some functions or services on this website may not be available or may not run properly.

The means by which you can refuse cookies can vary by web browser. You should visit your web browser’s help menu for more information on how to manage cookies. Further details on how to manage information collected through each type of cookie on this website can be found in the Section below titled “Cookies on this website”.

Who exactly stores cookies on your device?

Any cookies sent by us, as the site operator, and stored on your device are designated “first-party cookies”. Some cookies may be placed by third parties; these are designated “third-party cookies”. First-party cookies are those cookies which are associated with our host name. Third-party cookies are cookies from other domains.

Third-party cookies enable third party features or functionality to be provided on or through the website (e.g. advertising, interactive content, security functions, analytics). The parties that set these third-party cookies can recognize your computer both when you visit the website in question and when you visit certain other websites.

We use third-party cookies to enhance the performance and functionality of our website, to report usage statistics, for online security, and to track user activities on our website. We use these cookies to ensure that our website functions securely, seamlessly, and to better cater to your preferences.

How long are cookies stored?

Cookies are stored either on your hard disk (persistent cookie) or in your computer RAM (session cookie).

Session cookies: Session cookies are generated by our website when you start your visit and contain a randomly generated individual ID number allocated to your device. These cookies become invalid and are deleted as soon as you close your web browser.

Persistent cookies: These cookies remember information, settings, preferences, or sign-on credentials after you may have closed your browser. When persistent cookies are used, the validity of these cookies do not automatically expire when you close the web browser. These cookies are stored in your browser device and remain in place for as long as they are valid or until they are manually deleted.

For more information on the storage per cookie placed, please read the information specified below in the Section titled “Cookies on this website”.

Cookies on this website

Our website uses cookies for various purposes relating to functionality and targeting/advertising.

Strictly Necessary Cookies: These cookies are necessary to enable the use of functions in our website (e.g. provide you with content available through our website). Also, these cookies help to recognize whether a cookie notice is read, accepted, or rejected by you and to ensure visitors are not bots. Because these cookies are technically necessary to inform and ensure your online safety, they are not optional. 

Specifically, these cookies are as follows:

Functionality Cookies: Certain parts of our website (i.e. pages displaying maps, videos) use cookies to embed video content on our website and remember choices you may have made regarding videos (e.g. the language you have chosen, the region you have indicated). By using these cookies, we can provide a more personalized and enhanced user experience when delivering our video content.

These cookies uniquely identify your web browser or device, but do not store personal data which can directly identify you.

You can accept or reject functional cookies on our website by clicking the respective buttons on the cookie banner available at the bottom of this website. As soon as you clear your web browsing data, you will be asked to signify your cookie choices again. Please note that blocking or deleting such cookies means that some content on our website (videos) may no longer be available to you or your data can no longer be used to improve your viewing experience.

Specifically, these cookies are as follows:

NamePurposeDurationHosted by
languageThis is used to store language preferences, potentially to serve up content in the stored language.0 dayswww.timaticweb2.com

Targeting/Advertising Cookies: These cookies are set on our website to collect information about your activities on this website and other sites across the web. 

Advertising cookies display targeted promotions/advertisements based on your interests and interactions with our website and other websites across the web. These cookies uniquely identify your web browser and device (e.g. assigning a randomly-generated user ID), but do not store personal data which can directly identify you.

We use Pardot as a third-party marketing automation technology to facilitate some of our marketing and sales efforts. Certain parts of this website (e.g. landing pages, contact forms) use Pardot cookies which collect data on user activity. Pardot cookies are set to remember user details for future correspondence and future visits to our website. This information is used by us to improve the content of our website (e.g. understanding which of our reports users download most). In addition, we offer newsletter or email subscription services. Together with other gathered information, Pardot cookies allow us to see how you interact with our emails, whether our emails are opened, and which links are clicked. By tracking email open rates and click-through rates, we obtain information about your user experience that allows us to manage our email marketing and to send you relevant information.

Pardot cookies uniquely identify your web browser and device (e.g. assigning a randomly generated user ID), but do not store personal data which can directly identify you. The data collected by the Pardot cookies will not be compiled with your personal data, unless you provide your contact information (i.e. name, email address, etc.) through one of the Pardot forms available on this website. By completing a form, the web browsing history associated with the user ID is matched with your contact information to create a user profile.

You can accept or reject targeting/advertising cookies on our website by clicking the respective buttons on the cookie banner available at the bottom of this website. As soon as you clear your web browsing data, you will be asked to signify your cookie choices again. Please note that rejecting such cookies means that our content may not be tailored to your preferences and needs.

Specifically, these cookies are as follows:

NamePurposeDurationHosted by
visitor_idThis is a cookie pattern (visitor_id) that appends a unique identifier for a website visitor, used for tracking purposes. 180 dayswww2.bcdtravel.com
visitor_idThis is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes.180 dayswww2.bcdtravel.com
pardotCookie name associated with services from marketing automation and lead generation platform Pardot.0 dayswww2.bcdtravel.com
CONSENTYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.90 daysyoutube.com
VISITOR_INFO1_LIVEThis cookie is used as a unique identifier to track viewing of videos.90 daysyoutube.com
visitor_idThis is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. 180 dayspardot.com
visitor_idThis is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes.180 dayspardot.com
YSCYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.0 daysyoutube.com
streetsign1Broadstreet only uses them for caching user locations for the purposes of delivering geotargeted campaigns.0 daysbroadstreetads.com
CONSENTThis cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.90 daysyoutube-nocookie.com
pardotThis domain is owned by Pardot, a marketing automation platform which provides lead generation services to businesses.0 dayspi.pardot.com
KONSOLIDATETRACKERThis Cookie is used when a TimaticWeb2 subscriber logs onto the TimaticWeb2 solution.  It is used to retrieve their information from the TimaticWeb2 database and present the user with their preselected defaults and other personalized features of TimaticWeb2.0 dayswww.timaticweb2.com

Updates and changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.

Where can you get further information?

If you have questions about the cookies we use, please contact us at [email protected]. Please provide us with your contact information, the name of our relevant website or services, and a detailed description of your request.