2022
Sustainability
update

Our 2022 Sustainability Update summarizes activities, achievements and progress against our key performance indicators covering the calendar year 2021.

As we grow, we have an obligation to ourselves, our clients and our communities to do so sustainably. We’ve consistently demonstrated our commitment through our alignment with the UN Global Compact and Sustainable Development Goals, the Global Reporting initiative and ISO 26000. We also became the first global travel management company to join the Science Based Targets initiative (SBTi).

John Snyder

President and Chief Executive Officer

Kathy Jackson

Vice President, Executive Chair Sustainability

We align with the latest best practices

CDP Logo
science based targets logo

Top 1% EcoVadis rating

CDP disclosure platform

Science Based Targets initiative

UN Global Compact signatory since 2008

Supporting the UN’s SDGs since 2017

Sustainability at BCD Travel – our six Focus Areas

We have an obligation to ourselves, our clients and our communities to grow sustainably. We ethically manage our environmental, social and financial responsibilities to ensure our ongoing business success – without limiting options for future generations. And as we reinforce our commitment to sustainability, we’re partnering with clients to help them build their own sustainable travel program initiatives.

Our global sustainability management system incorporates six Focus Areas, including  governance, ethics and compliance; workplace practices; environment; sustainable procurement; service performance and charity and community support. For each of these Focus Areas we have established long-term commitments as well as annual objectives – they set the framework for our continued improvement.

Be You at BCD Logo

Our commitment to Diversity & Inclusion touches each of these Focus Areas, enabling us to celebrate and nurture different voices, backgrounds and perspectives in our workforce – so that each individual can Be You at BCD.

At BCD Travel, we have a long history of being the first to sign up to leading sustainability frameworks and aligning our commitments to these best practices. In seeking out and maintaining a thought leadership position in sustainability management, we continue to evolve with the needs of our business, our planet and global socio-economic development.

Sharon Dirks

Senior Director, Sustainability

Sustainability Focus Areas

Governance, Ethics and Compliance

Strong governance within BCD Travel provides the foundation for building a culture of ethical behavior and minimizing business risk. By acting with integrity, we gain the trust of our customers, business partners and other stakeholders and have a positive impact on society.

Workplace Practices

Our company’s future depends on the quality, performance and commitment of our workforce. A talented, healthy and engaged employee population drives performance and powers innovation, making it imperative that we continue to attract, develop, motivate and retain employees.

Environment

We’re committed to supporting a healthy and sustainable environment by establishing policies and programs that specifically address how we conduct business in a safe, environmentally-sound manner while following relevant legislation and regulations.

Sustainable Procurement

We strive to build sustainable and mutually rewarding partnerships with our supply chain while contributing to our business sustainability and that of the people and planet.

Service performance

Our commitment to delivering optimal service, products and solutions to help our customers improve sustainable business travel remains paramount. We recognize that customers judge their experience with BCD Travel in terms of cost, duty of care and service performance. 

Charity and Community Support

Helping others and giving back reflect our company values and are integral to our sustainability program. We support our employees in their own efforts to support local community charities through companywide charitable initiatives like Making a Difference and our partnership with organizations to end child trafficking and exploitation. 

Sustainable business travel - a partnership with BCD Travel includes…

A partnership based on trust that minimizes risk

We anticipate and align our global governance and sustainability management system with the latest governance, ethics and compliance legislation. The annual assessment of our sustainable business practices by EcoVadis – the world’s most trusted business sustainability ratings provider – increases transparency and reduces risk in your supply chain. Our global sustainability management system has been platinum rated twice, and is in the top 1% of all suppliers assessed – a measurement of our leading expertise in sustainability best practices.

Innovation for sustainable business travel

We work across BCD Travel, BCD Meetings & Events (BCD M&E) and Advito to drive our shared commitment to build a better future for sustainable business travel. With our leading solutions, we continue to push the boundaries on what it means to implement a sustainable business travel program. From our ISO 14064 and ISO 14065 carbon emissions calculation methodology, to our traveler engagement and wellbeing strategies – we’re leading the way to help our clients build sustainable travel agendas.

BCD employees who are engaged, and bring diverse perspectives and an inclusive culture

Integrating our talent development, wellbeing initiatives and Diversity & Inclusion program into our company is not only the right thing to do for our employees – it’s also good business. Time and again research demonstrates that companies who take these areas of the employee experience seriously are building their business to succeed. For our clients, our approach translates to working with leading travel industry professionals who bring innovation and diverse perspectives.

A partner that contributes to your science-based targets

Our environmental impact strategy is based on the latest climate science and aligns with the Science Based Targets initiative, the CDP, EcoVadis, the UN Global Compact, the UN SDGs and the GRI. We’re also ISO 14001 certified across all our wholly owned markets. Our compliance to these frameworks supports our clients’ science-based targets and reporting requirements.

Sustainability across the value chain

We recognize our responsibility to add sustainable value both up and down the supply chain to help change the procurement landscape. Our Supplier Code of Conduct clearly outlines BCD’s expectations of our suppliers across environmental, social and ethical business practices. Through our third-party audited best practices, we also support our clients’ sustainable procurement strategies.

Social projects that make a difference

Despite the challenges brought about by COVID-19, we remain committed to over 40 community projects across the globe through our Making a Difference program. We also continue with our partnerships with ECPAT, A21 and Anti-Slavery International in support of our objective to drive education and awareness about modern-day slavery.