Frequently asked questions
I’m a travel buyer and we’re going to send out an RFP / RFQ soon. I’ve filled out your website form and haven’t heard back from a sales person. What phone number can I call?
Please call 678-579-1320* for RFP or RFQ sales inquiries (USA and Canada only).
If you’re outside of North America, please be sure you have completed the form on the country site where you live. You may also find contact information here.
* NOTE: This telephone number is for RFP or RFQ sales inquiries only. Call the number on your itinerary for help with:
- Booking a trip
- Changing your travel plans
- Trip disruptions
- Payment processing
- Interested in being a BCD travel preferred hotel or car provider
I’m a traveler and need emergency assistance, can you help?
The fastest way to get help is by calling the number on your itinerary. Should you still need help with your current trip visit this page for a list of telephone numbers by country.
*Please note, you must call the number for your home country and there may be charges for this service.
I’m a traveler and need to change my travel plans. I don’t remember my travel portal login or am having difficulty with the online booking tool, can you help?
Please contact the travel department at your company. Each company has a different set of contacts for their business. Most often, emergency contact information can be found within your written policy or on your itinerary.
I’m a traveler and having problems with my hotel booking, can you help?
If you made the hotel reservation through BCD Travel, contact your company’s travel agent or use one of the emergency phone numbers provided here. If you did not book your hotel reservation through BCD Travel, contact the hotel directly.