Research & Reports
What You Need To Know Reports
Report: The metaverse and travel
While it may still be some time before the metaverse becomes mainstream and the real benefits are realized, travel companies are already beginning to engage with it. Find out what you need to know about the metaverse and how it could impact travel.
Airline operations
These reports present a roundup of what’s been happening to airlines in the world over the last month as travel restrictions begin to ease.
Report: Travel risk outlook
The pandemic isn’t the only risk business travelers may face. Hurricanes, civil war, terrorism, and kidnapping are still real and present dangers. Travel is coming back; make sure you’re prepared with essential information for these times of uncertainty and change.
Business Travel Trends for 2022
The last two years have also been a time for reflection, leading to a refocus on new priorities for the future.
What does this refocus mean for travel? We’ve identified a short list of trends, which we think will come to resonate with both travel managers and travelers during 2022.
Report: 5G and Flight Disruption
Plans by telecommunications companies AT&T and Verizon to roll out new 5G mobile services across the U.S. has caused concern in the aviation and travel industry, even though 5G has already been rolled out in Europe and Asia. This new report considers the issues surrounding 5G deployment in the U.S.
Report: COVID-19: Omicron and travel restrictions
From late November 2021, countries around the world started to reimpose travel restrictions in response to rapidly emerging concerns about the Omicron variant of COVID-19, which the World Health Organization (WHO) has classified as a variant of concern.
Infographics & Research Snapshots
Research Snapshot: Wellbeing trends – Travel buyers speak
In the upcoming years, most travel buyers expect the importance of traveler wellbeing to increase.
Research Snapshot: Wellbeing support – Travel buyers speak
Travel buyers offer various policies that improve traveler wellbeing but not always these options coincide with what travelers are looking for.
Research Snapshot: Wellbeing solutions – Travel buyers speak
There are many opportunities for travel buyers when it comes to offering travelers wellbeing tools and partnering with wellbeing suppliers.
Surviews
Travel buyer survey: Wellbeing
With this survey we aimed to explore the importance of traveler wellbeing, look at the factors contributing to physical and mental health of traveling employees, and study corporate initiatives to improve the traveler experience.
Traveler survey: Wellbeing
With this survey we aimed to explore the importance of physical and mental wellbeing for business travelers and look at a variety of support measures that may improve travelers’ lives.
Surview: Payment & Expense: Travel Buyers Speak
With this survey we aimed to explore the role of Payment & Expense in a travel program looking at the current pain points and future trends.
Inform papers
Inform Report 2020 Travel risk survival kit
Traveler care is top of mind because of the COVID-19 coronavirus. But other business travel risks haven’t disappeared.
Get strategic guidance on what’s ahead and how to mitigate risks, manage through crises and keep travelers safe and informed.
Inform Report Performance Management
This report takes a closer look at how emerging technologies like machine learning, chatbots et al can make performance management – the activities travel managers
How to partner with HR to improve your travel program
This report guides travel managers through the opportunities and challenges facing their HR colleagues; how HR and travel program objectives align; and the ways travel and HR can partner to drive overall business goals.
White papers & guides
Back to Travel guide
In this time of uncertainty, one thing is true – travel managers are facing more pressure than ever before. Your travel program is in the spotlight and stakeholders are anxious. It’s not just travelers asking questions and seeking reassurance. Your executives are, too.
Understanding Stakeholder Engagement with the Travel Program
Travel managers collaborate widely with stakeholders – sharing data and technology to improve traveler safety and well-being, and create value for their company. This research in collaboration with GBTA suggests several steps that travel programs can take to better engage stakeholders.
Quality management in business travel
An ACTE Corporate Travel Study in collaboration with BCD Travel. This paper will better help you understand the opportunities and challenges inherent in quality management as well as provide you with insight from industry leaders that will prompt discussion.
Cities & Trends reports
Cities & Trends Report – United States | February 2020
Top destinations for business travelers from the United States.
Cities & Trends Report – Europe | February 2020
Top destinations for business travelers from Europe.
Cities & Trends Report – United States | June 2019
Top destinations for business travelers from United States