Research & Reports
What You Need To Know Reports
Insights: Transatlantic Rebound
The U.S. government’s relaxed restrictions have sparked a travel boom, and airlines are already responding with expanded schedules.
Digital Health Passes Update
We’ve created this new report as companion to the original paper, updating you on some of the recent developments and progress on digital health passes
Airline operations
These reports present a roundup of what’s been happening to airlines in the world over the last month as travel restrictions begin to ease.
Vaccinations and easing travel restrictions
While they have yet to become a mandatory condition of travel, a traveler’s vaccination status is increasingly being used to determine which travel restrictions they are subject to and which services and amenities they can access at their destination.
Report: Track and trace apps
Multiple locations have implemented apps to help travelers easily fulfill health regulations while traveling.
This report summarizes the most common ones for Asia, Europe, Middle East, North America and Southwest Pacific.
Report: EU Digital COVID Certificate
The European Union is introducing the EU Digital COVID Certificate to facilitate the safe free movement of EU citizens within the EU during the pandemic.
EU Member States have already started issuing and using the certificate, although it officially launches on July 1, 2021.
Infographics & Research Snapshots
Research Snapshot: Remote versus face-to-face meetings
Virtual setting is more suitable for certain types of meetings, while others may lead to better results when conducted offline.
Research Snapshot: COVID-19 – Current issues with travel suppliers
28% of the survey respondents resumed business travel. They reported the following issues experienced with travel suppliers on the recent business trips …
Research Snapshot: COVID-19 – Travel policy post-pandemic
We asked business travelers what travel policy options they consider important to travel post-pandemic. Here’s what they said …
Surviews
Surview: Traveler Survey: Future of work and business travel
With this survey we aimed to explore travelers’ attitudes towards new ways of working and traveling for business in the currently changing environment influenced by the pandemic.
Surview: Sustainability: Buyers Speak
With this survey we explore travel buyers’ views around the place environmental sustainability has in a travel program and look at the role of travel management in promoting sustainable travel.
Surview: Travel policy and sourcing during COVID-19
To travel or not to travel? These are the criteria.
Travel buyers nod to duty of care and traveler satisfaction as their top program priorities. See the findings in this BCD Travel survey.
Inform papers
Inform Report 2020 Travel risk survival kit
Traveler care is top of mind because of the COVID-19 coronavirus. But other business travel risks haven’t disappeared.
Get strategic guidance on what’s ahead and how to mitigate risks, manage through crises and keep travelers safe and informed.
Inform Report Performance Management
This report takes a closer look at how emerging technologies like machine learning, chatbots et al can make performance management – the activities travel managers
How to partner with HR to improve your travel program
This report guides travel managers through the opportunities and challenges facing their HR colleagues; how HR and travel program objectives align; and the ways travel and HR can partner to drive overall business goals.
White papers & guides
Back to Travel guide
In this time of uncertainty, one thing is true – travel managers are facing more pressure than ever before. Your travel program is in the spotlight and stakeholders are anxious. It’s not just travelers asking questions and seeking reassurance. Your executives are, too. This guide is designed to give you the answers you need to …
Understanding Stakeholder Engagement with the Travel Program
Travel managers collaborate widely with stakeholders – sharing data and technology to improve traveler safety and well-being, and create value for their company. This research in collaboration with GBTA suggests several steps that travel programs can take to better engage stakeholders.
Quality management in business travel
An ACTE Corporate Travel Study in collaboration with BCD Travel. This paper will better help you understand the opportunities and challenges inherent in quality management as well as provide you with insight from industry leaders that will prompt discussion.
Cities & Trends reports
Cities & Trends Report – United States | February 2020
Top destinations for business travelers from the United States.
Cities & Trends Report – Europe | February 2020
Top destinations for business travelers from Europe.
Cities & Trends Report – United States | June 2019
Top destinations for business travelers from United States