Research & Reports
What You Need To Know Reports
What you need to know: Coronavirus and travel bans
After the World Health Organization classified the outbreak as a pandemic, outright bans on travel became more common. Countries are now beginning to ease lockdown measures, including a relaxation of travel restrictions.
What you need to know: COVID-19: Airline seat capacity policy
As part of their efforts to keep travelers safe, some airlines are social distancing passengers by keeping a number of seats free on flights; typically, the middle seat is kept free. This report details what airlines are doing and includes information on those that have not announced the adoption of such measures.
What you need to know: Airline operations
A collection of reports that summarize what airlines across the world are doing and planning in view of COVID-19. Some are now beginning to resume service.
What you need to know: Hotel cleanliness and hygiene programs
In an effort to reassure both employees and travelers that they are doing what they can to protect them against COVID-19, hotels are implementing new and improved cleanliness and hygiene processes. This report summarizes what hotel companies around the world are doing and planning.
What you need to know: Airline cleanliness and hygiene programs
These reports summarize what airlines around the world are doing and planning in Europe, Latin America, Middle East, Northeast Asia, Southeast Asia and Southwest Pacific
What you need to know: COVID-19: Airline mask policy
As part of their efforts to keep travelers and employees safe, almost all airlines around the world now require passengers to wear a face covering of some sort for the duration of a trip. However, there can be some differences between airlines. These reports detail what airlines currently require.
Surviews & infographics
Getting back to business travel infographic: Ground transportation
In these infographics, we share some valuable advice for a safe experience when traveling by taxi, by intercity and international rail, by bus, commuter trains and subway or when renting a car.
Getting back to business travel infographic: At the hotel
As you resume business travel, information will be at the heart of your defenses against COVID-19. Travel managers can provide you with timely and relevant
Surview infographic: COVID-19 travel buyer experience and outlook #2
This infographic gives insights into the implications of COVID-19 for travel management and explores companies’ expectations for the future.
Inform papers
Inform Report 2020 Travel risk survival kit
Prepare for travel risks Traveler care is top of mind because of the COVID-19 coronavirus. But other business travel risks haven’t disappeared. Get strategic guidance
Inform Report Performance Management
This report takes a closer look at how emerging technologies like machine learning, chatbots et al can make performance management – the activities travel managers
How to partner with HR to improve your travel program
This report guides travel managers through the opportunities and challenges facing their HR colleagues; how HR and travel program objectives align; and the ways travel and HR can partner to drive overall business goals.
White papers & guides
In this time of uncertainty, one thing is true – travel managers are facing more pressure than ever before. Your travel program is in the spotlight and stakeholders are anxious. It’s not just travelers asking questions and seeking reassurance. Your executives are, too. This guide is designed to give you the answers you need to …
Understanding Stakeholder Engagement with the Travel Program
Travel managers collaborate widely with stakeholders – sharing data and technology to improve traveler safety and well-being, and create value for their company. This research in collaboration with GBTA suggests several steps that travel programs can take to better engage stakeholders.
Quality management in business travel
An ACTE Corporate Travel Study in collaboration with BCD Travel. This paper will better help you understand the opportunities and challenges inherent in quality management as well as provide you with insight from industry leaders that will prompt discussion.
Cities & Trends reports
Cities & Trends Report – United States | February 2020
Top destinations for business travelers from the United States.
Cities & Trends Report – Europe | February 2020
Top destinations for business travelers from Europe.
Cities & Trends Report – United States | June 2019
Top destinations for business travelers from United States