Business Travel Resources

Research & Intelligence: Welcome to our Business Travel Management Resources page.

Here you'll find a variety of information to help you plan and manage your company's business travel. Whether you're looking for ways to reduce costs, streamline your booking process or ensure the safety and comfort of your employees on the road, you'll find valuable resources and tips on this page.

From reports and insights to case studies and infographics, our comprehensive collection covers topics such as travel policy development, cost-saving strategies, traveler wellness, sustainability and emerging technologies.

Latest Resources:

Survey

Travel Buyer Survey: Sustainability

This survey explores the place environmental sustainability has in a travel program and looks at the role travel management should play in promoting sustainable travel.

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Report

Traveler Survey: Sustainability

This survey explores environmental sustainability in business travel and looks at travelers’ behaviors, motivations and attitudes to sustainable travel.

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Report

Travel Market Report

In the Q3 2023 report we highlight trends shaping travel's future, explore the prospects for inflation, take a close look at airfares in Asia, catch up on hotel rates around the world, summarize what travel buyers told us about payment and expense, and finish with key findings from travelers and travel buyers about sustainability.

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Report

Accessibility in travel

In this report, we look at the importance and types of accessibility focusing on accessibility in business travel, including accessible travel services and information.

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Report

Report: Global Risk Forecast 2024

On November 21, 2023, security risk and crisis management consultancy Crisis24 (a GardaWorld company) presented its risk outlook for 2024...

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Report

Airline Safety

Air travel remained incredibly safe in 2022. While the number of accidents might have increased by more than one-third, there were still only 39 in total. Overall, an accident occurred every 826,088 flights. What do the airline rankings say? The list of top 20 airlines probably contains few surprises.

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Survey

Travel Buyer Survey: Payment and Expense

With this survey, we sought to explore the topic of payment and expense in business travel. We looked at the payment and expense priorities and pain points of travel buyers, forms of payment offered by travel programs, and payment and expense tools used. We compared these insights with the results of the Payment & Expense survey we conducted in 2021 and traveler views collected in April 2023.

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Insights

Traveler wellbeing: Manage stress

This report looks at the importance of mental and physical health for business travelers. We explore their interest in the employers’ support helping to alleviate stress and assess what’s currently on offer.

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Insights

Traveler wellbeing: Reset your mindset

This report looks at the possibilities for travelers to relax, disconnect and reset mentally during business trips, exploring their behavior and demand for corporate support of their work-life balance.

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Case study

European discount retailer improves savings, duty of care and traveler experiences with consolidated travel program

Learn how the consolidated travel program provides a centralized view on travel spend, drives savings, improves duty of care and enhances the traveler experience.

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Report

BCD Travel Market Report: Q2

In this second edition of the Travel Market Report, we address travel trends, European airfares, hotel rates in APAC, Europe, Latin and North America and more...

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Insights

Traveler wellbeing: Sleep well

This report explores the importance of sleep for business travelers and their interest in support measures offered by their employers and travel suppliers that could help boost traveler health.

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Survey

Traveler Survey: Payment and Expense in Business Travel

With this survey, we sought to explore the topic of payment and expense in business travel. We looked at the payment methods travelers used whilst traveling, the pain points they experienced, and the tools at their disposal to make their life easier.

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Insights

Traveler wellbeing: Eat well

This report, focuses on the importance of healthy nutrition for business travelers. It explores travelers’ eating behavior on the road and their interest in the support measures contributing to healthy diet that employers and travel suppliers could provide.

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Insights

Traveler wellbeing: Get moving

This report explores travelers' attitudes to physical activity and their behavior whilst on the road, assessing the importance of fitness among business travelers.

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Survey

Report: TRM travel buyer survey results

Insight into travel buyers’ experience creating and managing TRM programs and how ISO 31030 can help with duty of care.

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Report

BCD Travel Market Report: Q1

The first edition of the Travel Market Report. Read the latest developments and trends including hotel average daily rates, airline average ticket prices and the return of travel in China.

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Report

Air travel – A sustainable future

In this new paper, we lay out the foundations for the future, explore aviation’s path to sustainable air travel and consider what this could mean for travel programs and business travelers.

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Case study

End-to-end solution lowers travel cost

Unlock savings and streamline your travel experience with our end-to-end solution.

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Case study

Safran secures traveler safety with an automated trip approval solution

Safran’s security team previously relied on an unwieldy manual process, tracking travel bookings to high-risk countries using an Excel spreadsheet. By implementing Trip Authorizer, BCD Travel’s automated trip approval solution, Safran now ensures traveler safety. The standardized process allows quick adaptation to evolving risks and compliance with French duty of care regulations.

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White Papers & Guides

The big idea: Travel and The Law of Attraction

What’s in store for the future of business travel? How can the industry remain relevant and convey its value and purpose to those inside and outside of the industry?

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Industry forecast

Travel costs – outlook and market update

Why is now not the right time to try and predict airfares and hotel rates for 2023? And what is the general outlook for inflation in key markets next year? Find out in this new report, Travel Costs – Outlook and Market Update

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Survey

Traveler survey: Travel Risk Management

With this survey we aimed to explore the topic of Travel Risk Management (TRM) by looking at the traveler experience as well as a variety of measures that may improve the health, safety and security of business travelers.

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Report

Report: The metaverse and travel

While it may still be some time before the metaverse becomes mainstream and the real benefits are realized, travel companies are already beginning to engage with it. Find out what you need to know about the metaverse and how it could impact travel.

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