Business Travel Resources

Research & Intelligence: Welcome to our Business Travel Management Resources page.

Here you'll find a variety of information to help you plan and manage your company's business travel. Whether you're looking for ways to reduce costs, streamline your booking process or ensure the safety and comfort of your employees on the road, you'll find valuable resources and tips on this page.

From reports and insights to case studies and infographics, our comprehensive collection covers topics such as travel policy development, cost-saving strategies, traveler wellness, sustainability and emerging technologies.

Latest Resources:

Case study

European discount retailer improves savings, duty of care and traveler experiences with consolidated travel program

Learn how the consolidated travel program provides a centralized view on travel spend, drives savings, improves duty of care and enhances the traveler experience.

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Report

BCD Travel Market Report: Q2

In this second edition of the Travel Market Report, we address travel trends, European airfares, hotel rates in APAC, Europe, Latin and North America and more...

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Insights

Traveler wellbeing: Sleep well

This report explores the importance of sleep for business travelers and their interest in support measures offered by their employers and travel suppliers that could help boost traveler health.

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Survey

Traveler Survey: Payment and Expense in Business Travel

With this survey, we sought to explore the topic of payment and expense in business travel. We looked at the payment methods travelers used whilst traveling, the pain points they experienced, and the tools at their disposal to make their life easier.

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Insights

Traveler wellbeing: Eat well

This report, focuses on the importance of healthy nutrition for business travelers. It explores travelers’ eating behavior on the road and their interest in the support measures contributing to healthy diet that employers and travel suppliers could provide.

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Insights

Traveler wellbeing: Get moving

This report explores travelers' attitudes to physical activity and their behavior whilst on the road, assessing the importance of fitness among business travelers.

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Survey

Report: TRM travel buyer survey results

Insight into travel buyers’ experience creating and managing TRM programs and how ISO 31030 can help with duty of care.

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Report

BCD Travel Market Report: Q1

The first edition of the Travel Market Report. Read the latest developments and trends including hotel average daily rates, airline average ticket prices and the return of travel in China.

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Report

Air travel – A sustainable future

In this new paper, we lay out the foundations for the future, explore aviation’s path to sustainable air travel and consider what this could mean for travel programs and business travelers.

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Case study

End-to-end solution lowers travel cost

Unlock savings and streamline your travel experience with our end-to-end solution.

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Case study

Safran secures traveler safety with an automated trip approval solution

Safran’s security team previously relied on an unwieldy manual process, tracking travel bookings to high-risk countries using an Excel spreadsheet. By implementing Trip Authorizer, BCD Travel’s automated trip approval solution, Safran now ensures traveler safety. The standardized process allows quick adaptation to evolving risks and compliance with French duty of care regulations.

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White Papers & Guides

The big idea: Travel and The Law of Attraction

What’s in store for the future of business travel? How can the industry remain relevant and convey its value and purpose to those inside and outside of the industry?

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Industry forecast

Travel costs – outlook and market update

Why is now not the right time to try and predict airfares and hotel rates for 2023? And what is the general outlook for inflation in key markets next year? Find out in this new report, Travel Costs – Outlook and Market Update

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Survey

Traveler survey: Travel Risk Management

With this survey we aimed to explore the topic of Travel Risk Management (TRM) by looking at the traveler experience as well as a variety of measures that may improve the health, safety and security of business travelers.

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Report

Report: The metaverse and travel

While it may still be some time before the metaverse becomes mainstream and the real benefits are realized, travel companies are already beginning to engage with it. Find out what you need to know about the metaverse and how it could impact travel.

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Case study

Holcim optimizes the traveler experience with Cytric and TripSource® hotel content

Holcim, a global company, faced functional issues with their online booking tool, leading travelers to book hotels outside of the travel program. To address this, BCD Travel implemented Cytric, integrated with TripSource hotel content. As a result, online adoption increased by 13% for air bookings in 2021 compared to 2020.

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Infographics

Research Snapshot: Wellbeing trends – Travel buyers speak

In the upcoming years, most travel buyers expect the importance of traveler wellbeing to increase.

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Infographics

Research Snapshot: Wellbeing support – Travel buyers speak

Travel buyers offer various policies that improve traveler wellbeing but not always these options coincide with what travelers are looking for.

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Infographics

Research Snapshot: Well-being solutions – Travel buyers speak

There are many opportunities for travel buyers when it comes to offering travelers well-being tools and partnering with well-being suppliers.

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Infographics

Research Snapshot: Wellbeing policies – Travel buyers vs. Travelers

There is a gap between the travel policies for wellbeing offered by employers and those demanded by business travelers.

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Infographics

Research Snapshot: Wellbeing goals and stakeholders

Increasing traveler awareness is the primary goal of travel managers in the wellbeing space.

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Infographics

Research Snapshot: Wellbeing challenges and TMC support – Travel buyers speak

TMCs are well-positioned to support travel buyers with data, research and best practices in the wellbeing space.

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Infographics

Research Snapshot: Traveler wellbeing support – Travel buyers speak

Like travelers, 9 in 10 travel buyers consider employee wellbeing support very important, but only two thirds support traveler wellbeing.

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Infographics

Research Snapshot: Travel program priorities

While Duty of care and traveler satisfaction and wellbeing remain top travel program priorities, the importance of cost control is rising.

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