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In this time of uncertainty, one thing is true – travel managers are facing more pressure than ever before. Your travel program is in the spotlight and stakeholders are anxious. It’s not just travelers asking questions and seeking reassurance. Your executives are, too. This guide is designed to give you the answers you need to …

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Quality Management in Business Travel 2.0.

In last year’s study, it was found that an overwhelming 80% of travel managers surveyed want standardized quality metrics in place. Metrics such as trip success, traveler friction, and traveler engagement can be nebulous, making it tricky to measure. In this year’s paper we identify the key components of each of these metrics. Correspondingly, we provide some guidance on how you can measure these metrics more effectively.

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Mobilize your travel program

Mobilize your travel program: Engage with the mobile world - BCD Travel white paper

Now that mobile is coming to the forefront of business travel, applications are the next step to ensure your company’s success. Mobile has quickly evolved from an instant messaging tool to a personal command center. Your travelers are using them at home and on the road—making mobile devices a great way to connect with colleagues and the program itself.

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Travel Risk Management white paper

BCD Travel white paper - Travel Risk Management: Keeping business travelers safe and secure

All business travelers face risk when they travel, and that risk is shared by employers. Today’s travel managers fully understand how important travel risk management (TRM) is to their travel program, their travelers and their company. This paper offers expert advice, industry insights and customer case studies on how companies have successfully created travel risk management programs. BCD travel TRM experts offer seven distinct, digestible steps that any company can take to better prepare for travel crises and disruptions.

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The rise of the sharing economy

The sharing economy: Does it have a place in your managed travel program? - white paper

Sharing economy suppliers like Airbnb and Uber have set their sights on corporate business. The time is right for travel managers to consider the merits of sharing economy suppliers. Investigate the sharing economy before dismissing it or banning it in its entirety. Advito’s whitepaper explains more about managing travel in a sharing economy.

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Hidden spend White Paper: Mining a rich new vein of savings

Hidden Spend - BCD Travel white paper

This paper guides travel managers on how to get to the next level of travel cost control. It offers ways to unearth savings in sub-categories of travel spend, which are estimated to make up more than a quarter of overall travel spend. Hidden Spend details new savings opportunities and describes how travel managers can use technology and behavioral economics to drive travelers toward smart buying decisions. BCD Travel’s research shows companies can save 20-25% on these sub-categories if they use the right tools and techniques.

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The Traveler Management Survival Guide

Traveler management survival guide - BCD Travel white paper

The success of every business travel program hinges on the ability to manage travelers. The more you understand about how your travelers think and make decisions, the better you can guide those decisions in support of company goals. This Traveler Management Survival Guide will help you understand key concepts from behavioral economics and link them to the challenges you wrestle with every day.

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Business intelligence in travel

Business intelligence, or BI, is about gaining meaningful insight from data to drive strategic decisions and actions. Reporting, analysis, monitoring and forecasting are all progressive steps within business intelligence.

In this white paper, you’ll find a great visualization of these steps.

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