Most travel buyers don’t currently track Total Trip Cost (TTC) but would like to do this in the future.
Finance is the most influential Payment & Expense stakeholder in business travel, followed by Travel Management and Procurement.
Processes simplification is the top payment and expense priority reported by travel buyers.
Travel buyers and travelers have different views about what policy options are essential to travel post-pandemic.
On the travel buyers’ list of program priorities, sustainability keeps growing its importance at the highest speed.
Virtual setting is more suitable for certain types of meetings, while others may lead to better results when conducted offline.
28% of the survey respondents resumed business travel. They reported the following issues experienced with travel suppliers on the recent business trips …
We asked business travelers what travel policy options they consider important to travel post-pandemic. Here’s what they said …
Business travelers have become less positive about the measures intended to support their return to travel. In this research snapshot you’ll learn how different COVID-19 measures have affected their willingness to travel.
The return of domestic travel is already well under way, but international travel will be slower to resume…
A sustainable travel program brings plenty of benefits, care about the planet being one of them. It enhances a company’s image, plays a role in personnel recruitment and retention and boosts traveler satisfaction. These positive effects are “extremely” or “very important” to around three quarters of travel buyers. Download PDF
Carbon emissions and their offset along with sustainability questions in RfPs are used by travel buyers more frequently than the rest of metrics. Around a third keep track of these indicators.
Three quarters of travel buyers report having a sustainability manager or a team accountable for sustainability matters in the company. Of those, 40% of travel buyers regularly interact with their sustainability manager. Sustainability managers are most engaged with offsetting carbon emissions, working on a travel program or tracking its sustainability. Occasionally, they collaborate with travel …
Travel buyers recognize their sustainability priorities must be aligned with general company sustainability goals. Tracking travel sustainability and reducing its environmental impact are of higher importance than offsetting 3,6 carbon emissions. While two thirds of travel buyers report their company is publishing an annual sustainability report, a quarter do not have this information. Download PDF
Duty of care is the top travel program priority steadily leading the travel managers’ ratings in 2020-2021. A similar picture emerges for traveler satisfaction and wellbeing – its importance has stayed high throughout.
In this infographic, we share some valuable advice for a safe experience when taking a flight.
In this infographic, we share some valuable advice for a safe experience at your destination
In this infographic, we share some valuable advice for a safe experience at the hotel.
In this infographic, we share some valuable advice for a safe experience when using ground transportation