In BCD’s latest survey, we look at the significance of travel data and explore the ways travel buyers can interact with data to improve their travel programs.
Download your report to learn about:
– Current travel program priorities
– Travel data sources and data related priorities of travel buyers
– Value of travel data
– Challenges that travel buyers face when interacting with data
– How BCD Travel can help transform data into actionable insights
About this report
In this survey, we look at the significance of travel data and explore the ways travel buyers can interact with data to improve their travel programs.
Our findings are based on an online survey of 197 travel buyers worldwide, conducted in April 2025.
Travel program priorities
Over eight in 10 travel buyers consider data analytics extremely or very important. Duty of care lost its top position among travel program priorities being overtaken by cost control and policy compliance.
Travel data sources
Their TMC is a major source of travel data for most travel buyers, according to nine out of 10. Around two-thirds collect and analyze data from payment and expense solutions and online booking tools.
Travel data priorities
Buyers see collaboration with TMCs and suppliers on their travel data and improved data quality as their top-two priorities.
Stakeholders sharing data
Of various internal stakeholders, finance and procurement share data with the travel team most often: Seven respondents in 10 confirm this.
Effectiveness of data process
While most travel buyers consider data collection and analysis to be effective, they face more issues with data communication and acting on the insights gathered from travel data.
Value provided by travel data
Data adds value to travel programs in different ways. Most buyers agree that travel data is essential for supplier negotiations, improving policy compliance and optimizing spend.
Data quality
Two-thirds of travel buyers aren’t fully confident in the quality of their travel data.
Regional differences
A third of travel buyers observe regional differences in how they interact with travel data. While North America and Europe are among the leaders, the performance of Asia, Latin America and Africa is lower.
Artificial Intelligence: Use and functions
Three-quarters do not use AI for collecting, analyzing and reporting travel data. Of those who do, most deploy the tools provided by their employer. Saving time is the most valuable function of AI.
How BCD Travel can help
BCD’s flexible technology platform empowers travel buyers with real-time data, transforming complex information into actionable insights that drive engagement and cost savings.
Natalia Tretyakevich
Senior Manager, Research & Intelligence
Spain
[email protected]