Inform, a new-style report from BCD Travel’s Research & Innovation team, focusing on specific issues and sharing relevant insights in an easy-to-consume format. Inform reports can be standalone or part of a series.
Emerging technologies and travel management
Approached from a travel manager’s point of view, the papers aim to close a knowledge gap within the travel industry when it comes to understanding the implications of digital technology. This is real-world information for real-world programs.
This series of Inform reports explores how these technologies can interact with six aspects of travel program management:
N° 5 – Payment & expense
Find out how emerging technologies like machine learning, chatbots et al can radically simplify payment and expense management, not just for travelers, but for their employers, too.
N° 6 – Performance Management
Blockchain, chatbots, machine learning, virtual reality (VR) and the Internet of Things (IoT) are among the emerging technologies capturing the imagination of the business travel community.
Managing business travel risk
Business travel risks are on the rise, and so are travelers’ expectations for how companies should help them stay safe and deal with disruptions. Strong partnerships between businesses and their travel management companies pave the way for mitigating risks, complying with duty of care and increasing traveler satisfaction.
Travel risk survival kit
This Travel Risk Survival Kit offers warnings about the economic, geo-political, health and safety and cyber risks ahead for business travelers and corporate programs. Get advice on how companies can mitigate those risks and fulfill duty of care.
Managing air quality risk
This new Inform report about air quality and business travel helps travel managers to get informed about air pollution, find out if travelers are at risk and get advice on how to act on it to comply with duty of care obligations.
A blueprint for travel managers
The role of the travel manager is constantly changing. New technologies, new laws, new threats and new employees entering the workforce keep the job exciting and challenging. So, too, does the trend toward redrawn corporate reporting lines. These days, the responsibility for travel may sit in procurement, security, finance, information technology or human resources (HR). And regardless of the reporting structure, a travel manager must collaborate with all of those departments to be successful.
This series of reports is exploring corporate travel’s evolving relationships with HR, security and finance.
Partnering with HR
This report guides travel managers through the opportunities and challenges facing their HR colleagues; how HR and travel program objectives align; and the ways travel and HR can partner to drive overall business goals.
What you need to know
Managing sustainable travel
European aviation eco taxes
Aviation’s continued growth is increasing its impact on the environment. European governments are moving closer to introducing eco taxes on aviation. Excluding transfer passengers from any departure tax risks damaging the environmental credentials of such schemes.
Meet the Research and Innovation team behind the Inform series
Senior Manager, Analytics & Research
We’re just beginning to see how machine learning helps travel programs save money.
Senior Director, Research & Corporate Innovation
You can read about AI and the IoT anywhere, but do you know the direct tie-in to managed travel?
Senior Manager, Research & Intelligence
Self-executing contracts? Bots requesting bids from airlines? It’s all possible with digital technology.