Emerging technologies will disrupt the business travel industry. Will your program be ready?
Blockchain, chatbots, machine learning, virtual reality (VR) and the Internet of Things (IoT) are among the emerging technologies capturing the imagination of the business travel community. These innovations have the potential to be truly disruptive forces. But precisely how they will change corporate travel, and how travel buyers can prepare, isn’t yet clear.
To help corporate travel buyers better understand and prepare to use these technologies, we are publishing a series of simple-to-understand and relevant papers.
By BCD Travel Research & Intelligence team
Approached from a travel manager’s point of view, the papers aim to close a knowledge gap within the travel industry when it comes to understanding the implications of digital technology. This is real-world information for real-world programs.
This series of Inform reports explores how these technologies can interact with six aspects of travel program management:
In this paper, you can read how blockchain can open the door to smart contracts as well as redemption and exchange of rewards points across hotel programs.
By sourcing, we mean:
- Identifying and selecting suppliers
- Specifying products and services
- Pricing and contracting
- Presenting choices to travelers
- Supplier performance management
Meet the Research & Intelligence team behind the Inform series
We’re just beginning to see how machine learning helps travel programs save money.
Analytics & Research
You can read about AI and the IoT anywhere, but do you know the direct tie-in to managed travel?
Research & Corporate Innovation
Self-executing contracts? Bots requesting bids from airlines? It’s all possible with digital technology.