In Focus

News

Sustainability: Buzzword or the real world?

The travel industry is witnessing a shift from over-tourism to sustainable tourism, raising questions about sustainability’s real impact and benefits. According to Gregory Miller, executive director of the Center for Responsible Travel, sustainable tourism is about building a meaningful connection between visitors and locals, emphasising community and shared passions.

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Take your events from good to great!

MICE Tourism has exploded in what can only be described as a tsunami of events in every conceivable form. In the travel space, groups travelling for meetings, exhibitions or conferences are governed by different policies and conditions and fall under the purview of events specialists who provide a unique service in this space.

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24/7 Travel Support – Anytime, Anywhere

Welcome to the fast lane of corporate travel, a space dominated by Rennies BCD Travel, the Best Travel Management Company in Africa, and your passport to complete peace of mind.
In a world seemingly spinning out of control, peace of mind is rare. Urgency and emergency dominate the landscape of corporate workspaces, and people are constantly on the move to maintain a presence in the global village.

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Our program managers are an extension of your business

In today’s fast-paced, constantly evolving business environment, organisations need efficient and effective ways to manage their travel programs. That’s where Travel Management Companies (TMCs) come into the picture. TMCs are responsible for coordinating and managing corporate travel, ensuring businesses can focus on their core operations while employees travel smoothly and safely.

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People, the power behind travel personalisation

The travel industry is no stranger to the transformative power of technology. From convenient online booking tools to digital check-ins and global tracking technology, it’s undeniable that tech is reshaping how we travel. However, ask any seasoned traveller, and they’ll agree – it’s the people who truly make a journey unforgettable. And when planning a trip, none more so than the dedicated professionals working behind the scenes to ensure a seamless experience.

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News

The rise of MICE tourism

The MICE industry refers to the planning and execution of business-related events, consisting of meetings, incentives, conferences, and exhibitions. In the travel space, these groups are governed by different terms, conditions and cancellation policies for business or leisure travel, making the management of this type of travel a specialist field of expertise.

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News

Taking care of life sciences travel

The highly regulated and demanding nature of travel for Life Sciences travel is exemplified by board meetings, training sessions, seminars and product launches and includes patient travel, which means travel cannot be managed as a ‘typical’ corporate program.

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News

What you need to know about the new SA travel pass

The airport experience has morphed dramatically in the past decade with the introduction of biometric security, mobile check-in, and baggage tracking. That’s really just the tip of the iceberg. Passenger numbers are set to double in the next twenty years, according to the International Air Transport Association (IATA), but airport expansion won’t keep up.

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News

How the digital nomad lifestyle is changing travel

With the flexibility to work remotely, it makes sense that digital nomadism is an increasingly enticing lifestyle, with an estimated 1 billion digital nomads expected to roam the globe by 2035. This is a trend that is changing the travel industry, compelling a shift in focus, and is one that cannot be overlooked.

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News

Business travellers’ guide to handling strikes

Strikes are a swear word for most travellers. They cause mayhem and incite fear, but this need not be the case.
Preparedness is the key to navigating “strike season”. It’s important to remember that both your Travel Management Company (TMC) and the airline will usually inform you of any potential strike action, so that strikes pose little threat and are little more than a nuisance.

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News

What’s up with SA air travel

Despite an encouraging resurgence in air travel in 2022, the majority of the traffic is international and domestic carriers have only seen a slight uptake of around 7%. This is in part due to the fact that domestic travel was not as severely impacted by global lockdowns as international travel.

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Joining the A-team

At the heart of tourism, the culture and heritage of each destination intrigues and inspires people to visit, explore and experience. It’s about engaging with locals who share their stories and history with others. Karabo Sepharatla certainly has an interesting story to tell, and he is sharing it with tourists from far and wide through his company, Camping Khapela.

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News

10 tips for Business traveller safety

We’ve compiled a list of travel safety tips to help make business travel as smooth as possible. While this isn’t a complete list, these tips are a great starting point to help you plan a safe and productive business trip.

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News

What’s shaping global hotel trends in 2023

It’s all happening in 2023, and this is what’s in store for hotels around the globe.

The return of Corporate transient travel has increased hotel occupancy to 90% of pre-pandemic levels. As corporate travel stabilises, hotel demand will remain variable in 2023. High inflation globally and corporates curbing travel spending means hotels must adopt flexible pricing models to deal with current short-booking window trends and ongoing market crises.

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News

The future of car rental – more choices on the road

Veteran car rental analyst Neil Abrams famously said, “We’re in a transformative stage in the car rental industry. A radical new transportation paradigm, where the lines between car ownership, rental, and lease are blurred beyond recognition. In that world, cars will drive themselves and Apple, General Motors, Hertz, and Google will be in the same business.”

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News

The state of air travel in 2023

A seismic shift toward new and innovative thinking is revolutionising business models across the board and is a good reason for strategists to rethink the future. Tesla, Uber and Airbnb have all been major disruptors and proven that holding onto the tried and tested may prove to be an act of futility in these turbulent times.

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News

Top 5 Business Travel Trends for 2023

Even in this world of instantaneous communication and social media connectivity, business travel is still as necessary as ever. As business travel returns after the shakeup of the pandemic, the main reason travellers are hitting the road is for ‘face-to=face’ client meetings to reinforce relationships , sales meetings and conferences. But how travellers undertake their journeys has changed..

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News

Top tips for planning an international trip

As international travel starts to bounce back, it’s vital to make sure you’re prepared for your journey. Business trips are important, and planning your trip effectively will help you to arrive at your destination relaxed, making you more likely to create a good impression and concentrate on the purpose of your meeting.

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News

How TMCs help to keep your travellers safe

As a Travel Management Company (TMC), we understand the importance of ensuring the safety of your business travellers. In today’s global climate, it is essential to be aware of and plan for potential risks to traveller safety. Fortunately, advances in travel technology can provide travel managers with robust solutions to evaluate these risks and provide instant support to those in need.

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3 ways a TMC improves travel efficiency

Each company has its own challenges and nuances, making each travel program unique. Using a Travel Management Company (TMC) can provide significant benefits for businesses with a large number of employees who travel for work. A trusted travel partner can unlock the potential in your travel program, improve the efficiency of your staff and your business as a whole.

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News

3 ways your TMC can save you money

When managing a business travel programme, the looming question remains how to cut business travel costs and improve efficiencies.
As businesses balance growth and expenses, some may see cost savings as cost-cutting, but slashing travel budgets and other key spending can be short-sighted. The key is not to reduce spending but to increase travel effectiveness towards meeting the company’s goals.

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News

Creating a 21st-century workforce

For decades headlines have predicted the fall of the travel agent as the proliferation of online booking options has risen. But never before has the value of a Travel Management Company (TMC) and the expertise of its advisors been clearer.

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News

Power up your sustainability goals

Remote and hybrid work is now the new normal, resulting in a wide range of alternatives to help us do business remotely instead of making the trip. Equally, every aspect of the travel experience is changing, leaving business travel at an interesting crossroads.

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News

Domestic travel: expect to pay less from 2023

Local and international travel has been somewhat of a rollercoaster ride since Covid travel restrictions were lifted earlier this year. According to the International Air Transport Association (IATA), total traffic is now at 68.7% of pre-crisis levels. But as travel has increased, so have airfares.

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News

Rennies BCD Travel announces new CEO: Reece Oakes will take the reigns as CEO on 01 October 2022.

Rennies BCD Travel is pleased to announce that Reece Oakes has been appointed as the CEO and he will assume his position on 01 October 2022.

This comes at a time when the business is experiencing rapid growth as travel returns to pre-pandemic levels. The appointment of a new CEO reflects the confidence that the business has in the rebound of the tourism sector.

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News

Rising travel costs are not all doom and gloom

Most industry pundits predict that business travel airfares will continue to rise through the rest of this year and even into 2023.

It is forecast that business travel prices are set to increase by almost 50% in 2022, according to a report from the Global Business Travel Association. Next year, fares are set to increase more than 8%, the organisations projected.

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News

The power of a passport

Quite obviously, a passport is fundamental to travel, but according to the Henley Passport Index (HPI), not all passports are created equal.
The HPI, compiled by Henley & Partners, is regarded as the authority on passport strength globally. Broadly speaking, the strongest passports are those that permit citizens to enter the most countries easily, without additional entry requirements.

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News

Travel – more than just a business trip

September heralds Tourism Month, which is especially important in 2022 as we look to drive and support local travel and hospitality. These sectors remain key to boosting the economy and job creation, with tourism comprising 4.7% of the South African workforce pre-Covid and contributing 3,7% to South Africa’s GDP – more than agriculture, utilities, and construction.

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News

How to manage rising business travel costs

Following on from pandemic-imposed travel hiatus, there is no doubt that people are making a point of travelling as often as they can afford. This is not mere conjecture: Consumer Price Inflation data published by Statistics South Africa in June indicates that passenger transport by air increased by a massive 49.5%.

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News

10 ways to hang on to your luggage

With flight cancellations and delays being the new normal, your luggage is more at risk of being mismanaged than ever before. In fact, the American Department of Transportation recently released an alarming statistic in April

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3 benefits of using an online booking tool
News

3 benefits of using an online booking tool

If you’re weighing up the benefits and drawbacks of using an Online Booking Tool (OBT) for your business travel arrangements, we can make it simple for you. Whether you’re a travel manager or a traveller, the benefits of doing it this way are many.

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News

Schengen Visas: your go-to guide

Europe remains an extremely popular destination for many South Africans, with Paris, London, Rome, Venice, and Prague featuring amongst the top five cities visited. As a case in point: in 2019, South Africa was rated within the top 15 countries whose citizens had applied for the most short-stay visa applications.

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Writing a travel policy – what to consider

When your workers travel for business, their safety is paramount. Before they consider heading off on their trips, you and your travellers must be mindful of the risks.

For peacefulness and welfare of all involved and to uphold your duty of care policy, it helps to prioritise your risks in line with intensity and occurrence.

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News

Travel policy – 4 ways to reduce traveller risk

When your workers travel for business, their safety is paramount. Before they consider heading off on their trips, you and your travellers must be mindful of the risks.

For peacefulness and welfare of all involved and to uphold your duty of care policy, it helps to prioritise your risks in line with intensity and occurrence.

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News

The rise of the Digital Nomad

When your workers travel for business, their safety is paramount. Before they consider heading off on their trips, you and your travellers must be mindful of the risks.

For peacefulness and welfare of all involved and to uphold your duty of care policy, it helps to prioritise your risks in line with intensity and occurrence.

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News

7 Tips for a relaxing business flight

When you travel for business your employer generally expects a lot from you . Hassle-free travel leads to happy travellers. Making the most of your onboard experience will help you arrive at your destination refreshed and ready to work. Here are some tips to maximise your comfort onboard.

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Digital Health Pass update

With the outbreak of COVID, digital Health Passes (sometimes called a “vaccine passport”) were developed to aid safe cross-border travel by verifying a person’s negative coronavirus test result and if they are fully vaccinated.

While various options are being developed, they all do about the same thing – digitally store vaccination records.

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Travelling with purpose as business travel resumes

In the past 20 months, a good share of day-to-day work communication moved online with little to no loss in employee productivity and company bottom lines. While business travel came almost to a complete halt, many businesses recorded high profits. Understandably, executives started wondering whether past travel volumes were needed.

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Why is business travel necessary in the digital age?

In a fast expanding digital age, many are questioning the future of corporate travel.

Based on research by the London School of Economics, the more a group of people work virtually, the less effective it will be. One of the immediate objectives of business travel is to communicate knowledge and views.

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News

Fintech’s role in the future of business travel

The business travel industry finally seems to recognise the advantages of adopting financial technologies (fintech). The rewards of embracing fintech for travel as a whole is enormous: One estimate proposes that the adoption of fintech by all channels could grow total consumer spending on travel by nearly $80 billion annually. It resonates most with business travel because of its prospect to save time and money.

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Protect your business travellers from cybercrime

In addition to protecting your health when you travel, also remember to protect your devices. In recent years, cybercriminals and hackers have targeted several leading travel brands, including airlines, hotel companies, IT companies, travel companies, airports and fuel suppliers.

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Duty of care extends beyond business trips

As companies continue to manage hybrid workforces, they must extend their responsibility of care outside business travellers to include all employees. The tendency of workers becoming digital nomads, working remotely and frequently changing their location further reinforces the need for risk management beyond business travel.

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In person meetings still matter

The number of remote, screen-based interchanges has grown incrementally since the onset of the pandemic. Technology has perpetually altered the way we work. But online isn’t the most suitable solution for all meeting types. Video calls perform well for certain meeting types, but occasionally it’s more effective to conduct business in person.

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Updated travel restrictions for South Africa

The International Air Transport Association is asking countries to re-assess the travel restrictions put in place to prevent the transmission of the Coronavirus across borders. With the virus now prevalent in most countries, testing rules have made travel safer around the world, and most travel restrictions have begun to ease.

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The Post-Pandemic Glossary for Travel Managers

The travel industry is well known for combining words to express a new trend or experience – think of bleisure, glamping, babymoons, etc. Covid-19 saw new words like ‘social distancing’, ‘self-quarantine’, ‘super-spreader’ and ‘contact tracing’ added to the dictionary.

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Success Story

Integration drives efficiency and savings

Companies are increasingly searching for integrated travel management solutions to meet their specific needs. We partnered with our client to build customised processes and solutions, specifically targeting integration points to streamline processes, improve efficiency and drive savings.

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3 Emerging Business Trip Trends

As the world gets its balance back and employees start returning to work, one thing is clear – employees have missed human contact and personal interaction. We surveyed some of our travellers earlier this year, and 85% of clients expect their companies to retain a hybrid working model.

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Checklist

Traveller checklist 2021

BEFORE YOU GO Get the most up-to-date information on country Covid stats, restrictions, vaccination and quarantine requirements. Check here Make sure you have the correct documentation. As a minimum you need: a valid passport, E-Ticket and boarding pass, Valid visa for arrival destination (if applicable), Quarantine arrangements upon arrival (if applicable), Completed Exit Health Form, Negative COVID-19 test. (You can

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Travel innovation – the new way of doing things

The race to innovate and digitise travel has always been competitive. While the events of 2020 put the entire value chain under pressure, the travel industry has always been resilient and used the challenge to accelerate innovation in digitisation, develop new technologies and enhance business models to get business back on track. Here are the three biggest drivers of change:

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How Covid-19 has affected the visa process

Travel and visas go hand in hand. And if truth be told, obtaining a visa to travel is a tricky experience at the best of times. Add to this the fact that many business trips are affected by constantly changing travel restrictions, and the main challenge for travellers today is how to get a visa in time. Covid-19 complications Covid

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How to revamp your Meeting & Event planning

Like travel, face-to-face meetings and events were among the greatest casualties of the pandemic. But as travel restrictions start to relax across the globe, meetings and events are starting to regain traction. Despite this, travel rules are regularly changing, so there is a risk that delegates may not be able to travel at the time of the event. As a result,

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Success Story

Pre-trip approval automation helps company fulfil its duty of care commitment

Challenge With the added complexity of travelling post Covid, our client, a Global company operating in 27 countries, asked us to improve pre-trip approval to ensure the safety of their travellers. While there are various approval tools in the market, the client required a bespoke solution to meet their business needs. Approach Pre-Covid the client had workflow approval in place.

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Hotel program sourcing in 2021

Next to air travel, accommodation usually makes up the bulk of the business travel budget. But what has changed post-COVID? And what are the best practices for optimising your business hotel program now that it’s become more dynamic? Here we discuss what we feel is the best path for sourcing and driving intelligent buying decisions. Sourcing Strategy It is doubtful

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Check-in on Airline sourcing trends

In the past year, the global pandemic and resultant economic crisis have changed nearly every industry. In terms of the travel industry, COVID-19 has devastated the airline sector and forever changed consumer behaviour. Airlines will be required to rebuild their business models in order to survive, and whilst they grapple with how to re-build, there are three key areas predicted

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3 Reasons why you still need a TMC

Since the dawn of the Internet made it easy for travellers to book their own travel, “the end of travel agents” has been predicted. But that hasn’t happened. In fact, 43% of travellers still choose to use a Travel Management Company (TMC) when booking flights.* This may seem old-fashioned, but while technology helps make routine travel tasks easier – which

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Success Story

Implementation of an end to end travel program generates 39% savings in 2 years

Challenge Our customer, a global packaging company selected Rennies BCD Travel as their new travel management company (TMC) in South Africa.The company asked us to migrate them from a traditional service to an online booking tool (OBT). To simplify the travel program, they also wanted to integrate their existing travel and expense tools. These systems worked independently of each other

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Women power the tourism workforce

In South Africa, 09 August holds great significance for our nation as we celebrate women’s achievements on this day. It is also a day to remind us of gender equality. The tourism sector* has been a female-dominated environment for many years, with Travel Management Companies leading the way. For example, at Rennies BCD Travel, over 80% of our workforce is

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How to incorporate sustainable travel into your policy

There is no denying how the global environment improved when the world went into lockdown in 2020, which is why Covid-19 has taken sustainable business travel practices from being an important consideration to an essential one. Interestingly, aviation’s contribution to climate change – 3.5% of warming, or 2.5% of CO2 emissions – is less than one would think. Be that

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What you need to know about the EU Digital Covid Certificate

The key objective of the EU Digital COVID Certificate is to facilitate free movement inside the European Union by allowing those who hold one to be exempt from quarantine or testing requirements when crossing a border into a participating country. The EU Digital Covid Certificate officially launched on 01 July 2021 and will remain valid until Jun 2022. The certificate

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News

Travel technologies that are here to stay

Nothing in the history of the world has fast-tracked the adoption of digital solutions like the COVID-19 crisis has. It changed human movement patterns, forced industries to re-evaluate their efficacy, challenged traditional ways of life and created an opportunity for previously reluctant sectors to embrace change and evolve. For years travel technology has been evolving to make travel more seamless

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News

Airport Etiquette in the Time of COVID

The COVID pandemic has resulted in a swathe of strict safety measures being implemented in airports across the globe, most of which are unlikely to change in the foreseeable future. Travellers have entirely embraced the need for social distancing measures, wearing masks, temperature checks, and COVID testing as a pre-requisite to a safe (not to mention healthy) journey. But if

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5 steps to keeping travellers safe

Duty of care is a simple concept. Employers must help keep their travellers safe and healthy whether in the office or on the road. In the wake of Covid-19, having a duty of care policy is no longer an option but a necessity. It’s worrying, then, that a GBTA survey found that 46% of UK and USA business travellers work

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News

What post-COVID-19 travellers need to know

Navigating travel has always had its challenges, but since Covid, a new era of travel has been defined. With vaccinations proceeding at breakneck speeds, travel rules around the world are changing equally fast. With borders opening and airlines ramping up capacity, travellers face new questions and concerns. What is my health risk? Do I have to self-quarantine? What if a

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Solutions for the COVID-19-travel era

With travel risks and requirements changing by the minute, real-time information is a must-have for confident decision-making. Pre-COVID-19 programs focused primarily on two phases of the trip cycle: the booking process and the actual journey. Now there are new areas of focus that are just as, if not more, important. The first is the decision phase, where a traveller looks

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News

Facilities management in travel

Tourism accounts for 9% of South Africa’s GDP and contributes over R2 trillion to the African continent’s economy. As one of the most mature digital commerce sectors, the Travel and Tourism industry is at the sharp edge of global technology and economic shifts. The fact that travel ground to a halt globally because of COVID-19 has irrevocably highlighted this. In

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Greening your business travel program

The COVID-19 pandemic has refocussed the spotlight on sustainable business practices. Choosing a carbon-neutral partner is expected to become an essential consideration in supply chains to help companies reach their sustainability goals in the coming decades. According to the International Air Transport Association (IATA), aviation contributes about 2-3% of the world’s global human-induced carbon emissions. When it comes to travel,

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News

Supplier sourcing

For years travel management teams have applied the same formula for driving travel savings. One thing is for sure, doing more of the same won’t deliver the supplier savings you hope for. A recent study conducted with travel managers across different industries established that 84% of companies currently allow only essential travel. Historically supplier negotiations used a  volume-based contract model,

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The route to reaching travellers

You would think that in the era of the internet, wi-fi and mobile phones, staying in touch is easier than it’s ever been. The reality is that communicating with travellers in other countries still has its challenges. Add to this the unpredictable environment post-COVID-19 and travellers need more responsive support than ever before. A recent BCD survey* asked what type

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3 Focus areas for creating a new travel policy

As travel restarts post-Covid, Travel Managers are better positioned to assess what will work best for them in the future, considering the lessons learned from the pandemic.  Before COVID-19, many business travellers booked their journeys outside the company’s travel policy program. In the future Program Managers will need to ensure that employees align more closely with their companies preferred channels to

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Overhauling your duty of care program

Boarding the plane is often the last of many steps in the business traveller’s journey. Before travellers get to this point, ensuring their safety has become a complex process. Even before COVID-19, Duty of Care was high on the priority list for most businesses. Add to that the challenge of navigating the pandemic’s constantly changing travel restrictions and it is

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Travel a year down the line

A year after the COVID-19 pandemic engulfed the world, the travel industry is slowly starting to regain momentum. While tourism to South Africa has dropped dramatically, domestic travel has reached up to 25% of pre-Covid level travel volumes – almost double that of regional and international air travel volumes, according to South African Tourism’s Road to Recovery report published in

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The future of hybrid meetings and events

Our recent Linkedin survey revealed that over 50% of travellers currently prefer to attend business meetings via a video conference rather than in-persons, and this view is supported by our global survey. Here’s what we know now, courtesy of BCD Meetings & Events. The return of face-to face meetings ‘Studies show that face-to-face conversation is an important aspect of a

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Airline Contracting – There is a revolution afoot

COVID-19 has flipped airline contracting models on their head. In the new travel landscape volume-based models no longer exist simply because travel has been forced to a grinding halt. Add to this the fact that fares are expected to increase because fleet capacity is reduced and sustainability depends on inevitable alliances, it stands to reason that airlines must find creative new

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News

At home COVID testing launched

If you are planning to travel internationally, you will have to provide a certificate confirming that you have tested negative for COVID-19 and the test cannot be taken more than 72 hours before arrival at your destination. Your health comes first and that is why Rennies BCD Travel is making the experience easier for you. We have expanded our home

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2021 Top hotel sourcing trends

Business travel programs have historically focused on controlling costs. But in the chaos, the Covid-19 virus highlighted the importance of protecting the workforce. This has resulted in a major shift to duty of care and traveller wellbeing. How does this change your preferred supplier agreements? Based on a recent BCD Travel survey, the majority of Travel Managers are re-negotiating existing

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