The highly regulated and demanding nature of travel for Life Sciences travel is exemplified by board meetings, training sessions, seminars and product launches and includes patient travel, which means travel cannot be managed as a ‘typical’ corporate program.
We support customers across the healthcare spectrum from pharmaceuticals to Health Care Professionals (HCP) to medical device companies and more. To meet the specific needs of the industry, we have built customised processes and solutions for our pharmaceuticals and healthcare clients, specifically targeting regulatory requirements and best practices.
TAILORED TRAVEL MANAGEMENT SOLUTIONS
Traveller needs in the life sciences sector differ vastly and can often be quite complex. From working with an HCP going to a conference, a colleague travelling to a seminar, a patient participating in a clinical trial, supporting contractors or guests, we understand how to manage the complexity of your travel arrangements.
We have serviced clients in this sector for over 20 years, and globally, 75% of our PPM customers are within the life sciences industry. We provide a service from consultants experienced in supporting the pharmaceutical/ life sciences clients who understand your company’s needs, key travel routes, and travellers’ expectations, and anticipate your needs. This maximises the patient and traveller experience while balancing complex compliance and regulatory requirements.
COMPLIANCE
Complying with life sciences regulations is the guiding principle for business enablement. From transfer of value reporting to country profile guidance, from meal caps to annual training sessions, we have a strong understanding of how critically important adherence is to success. We use technology and systems to drive compliance for our business travellers. Our detailed reports track trends, spending patterns and budgets to help manage expenses and maximise compliance and savings. We are also able to provide compliance benchmarks and policy insights via our Program Managers.
STREAMLINED PROCESSES
Our dedicated travel teams and online booking tools (OBTs) facilitate quick and easy end-to-end bookings for air, hotel, rail, and car hire. These make accurate and efficient travel bookings easier for travel managers with built-in travel policy settings and traveller information. In addition, travellers have access to our app that provides notifications and reminders throughout their journey.
24/7 SUPPORT AROUND THE GLOBE
Our travel partner network is global, and this means that travellers can access local support whenever and wherever they need it. In case of an emergency, we assist your travellers and travel bookers in high-stress situations.
REDUCED RISK
In the event of a disaster, it is essential to know where your travellers are. By working with a global TMC like Rennies BCD, you can ensure that your travellers are safe and that the company meets its obligations with respect to duty of care. Advanced tracking tools like our Traveller Tracker can track flights and hotel itineraries in real time, allowing communication with travellers in high-risk areas.
PROACTIVE ACCOUNT MANAGEMENT
We allocate experienced Account Managers, who specialise in healthcare and pharmaceutical clients, to you. They provide insight into your travel program trends and suggest ways to streamline and make your travel processes more cost-effective.
We are a partner that speaks your language, who understands your industry, your compliance requirements, and your keen focus on the patient experience.
