How to find the balance between tech and the human touch
In the corporate travel landscape, where speed and efficiency reign supreme, a hidden oasis awaits: the harmonious blend of technology and human touch. Forget the Holy Grail quest; at Rennies BCD Travel, we’ve built it. We recognise that seamless digital tools have reshaped travel booking, but it’s the human connection that breathes life into the experience. That’s why we’ve woven efficiency and empathy into a tapestry of care, crafting travel programs that transcend the ordinary.
Embark on a journey with us, where technology empowers, and the traveller remains the hero of every adventure. Discover how we leverage innovation while keeping the human element at the forefront, ensuring every trip is a story waiting to be told.
Plugging in to connect people
Because we’ve been around for a while, a whopping 70 years already, we have strong teams in place to look after you and your business travellers. That’s why we’re able to walk you through the step-by-step process of getting connected to our travel tech or Online Booking Tools (OBTs). This personal assistance doesn’t stop once you’re set-up; we’re always on call for advice and help, regardless of where you are in the world.
Why 1+1 = GO
We take our OBTs and throw in a travel manager to bring you expert travel advice on the go because we know that time is money. That means that businesses that adopt OBTs save time and money throughout the travel cycle and benefit from the personal assistance of a travel manager for more complex booking enquiries and travel compliance issues.
It’s a winning combo.
Leave the heavy lifting to tech
All of us have aspects of the job we don’t like and tend to want to palm off on others. That’s where tech shines!
When it comes to sticking to the rules and creating impressive reports, technology is our best friend, making compliance a breeze.
Your travel manager will help you develop a good travel policy for your business and the use of OBTs will assist with compliance – a marriage of convenience that improves adherence to policy and helps you to manage travel risk.
There’s no substitute for mom
When crisis strikes, the first call we make is to mom, and that still holds true for us as we grow up. When we really need help, we want to know that there is someone on hand to take our call and tell us that everything is going to be okay. Someone to have our backs when we need it most.
That’s why organisations with solid travel risk management plans in place draw on great tech and personal support in equal measures to provide support that people can rely on.
The tech provides risk management tools that do everything from keeping travellers informed with real-time updates on global events to tracking travellers’ locations and even sending messages. More importantly, dedicated travel managers are on hand around the clock to provide gentle reassurance and emotional support in times of emergencies. They will guide you through a crisis with the support of people on the ground in locations around the globe, so no matter the problem or the location, you’re never truly alone.
Travel reporting that makes you look good
Travel managers are finely attuned to your travel needs and policy guidelines, which means that they can add commentary and insight to travel reports that lend a little something extra to help you shine.
Their expertise contributes to being able to pinpoint where the business is performing well and identify where you could make improvements to save on last-minute bookings, for instance.
Reach out to us to optimise your business travel spend and improve the experience for your travellers with our unique blend of travel tech and human involvement.
