Business travellers’ guide to handling strikes

Strikes are a swear word for most travellers. They cause mayhem and incite fear, but this need not be the case.

Preparedness is the key to navigating “strike season”. It’s important to remember that both your Travel Management Company (TMC) and the airline will usually inform you of any potential strike action, so that strikes pose little threat and are little more than a nuisance.

Strikes are typically more prevalent in Europe than in the United States. Strikes can affect airlines, rail services, taxis, and transit anywhere in Europe. There is generally advance notice so that citizens and tourists can work around any closures and disruptions. Even though between 20% and 80% of services, air or train, for instance, might shut down, “essential services” remain operational, and it is possible to move around safely during strikes.

The current wave of airline and airport strikes is as a result of severe staff shortages that have placed the staff in the aviation sector under immense pressure. The strikes have already resulted in thousands of flights being cancelled across Europe and this is set to continue well into March and April.

What do you do when an airline strikes?

  • Airlines are not obliged to do anything during a strike. However, they will usually relax their ticket rules and try to book you on the next available flight. If a strike only affects one flight, you will be able to stand by for other flights without being charged, so if your trip is urgent, arrive at the airport early to be rebooked.
  • When a strike occurs, the airline will often rebook on partner airlines if they have available seats, but this is usually a lengthy process, so be prepared for the wait.
  • If your travel dates are flexible, call to see if you can rebook. Airlines will often change your ticket for future travel without fees due to strikes.
  • If you absolutely have to, book a refundable ticket on another airline. This option will cost you more, but you can refund the ticket if you do not use it.
  • Should you cancel your trip due to a strike, you may be able to rebook for later travel dates without fees. Or you can sometimes apply for a refund without penalties, as even after flights are back to normal, there will likely be a huge backlog of disrupted passengers.
  • Check if you are eligible for compensation. Some airlines may compensate you for the disruption if it is ongoing. Travel insurance policies will also cover the additional costs incurred by aviation strikes, so double-check with your provider if you’ve bought one.

How we help you

  • Rennies BCD Travel issues regular travel alerts that are communicated directly to clients.
  • Urge travellers to download the Tripsoure App to help them stay informed from anywhere in the world. This is their direct link to us for any travel emergencies. There are other avenues to pursue communication about potential strike action to keep travellers informed.
  • Our 24hr support centre is just a phone call away. All travellers are provided with the number with their itinerary.

Strikes need not interrupt your business itinerary with just a little planning so don’t be discouraged and tempted to delay your trip. Business must go on and we have you covered around the globe and around the clock.