How TMCs help to keep your travellers safe

As a Travel Management Company (TMC), we understand the importance of ensuring the safety of your business travellers. In today’s global climate, it is essential to be aware of and plan for potential risks to traveller safety. Fortunately, advances in travel technology can provide travel managers with robust solutions to evaluate these risks and provide instant support to those in need.

Here are some of the benefits of working with a TMC to ensure traveller safety and duty of care compliance:

1. Improved Compliance and Greater Control 

Travel policy creation: A TMC can help you create an effective travel policy that is tailored to your company’s business travel needs. For example, if your company frequently travels to high-risk areas, your policy may require travellers to stay in hotels within a certain radius of the city centre.

Policy settings: TMCs can assist with enforcing your travel policy by providing tools that allow you to configure and manage your policy settings. This can help ensure compliance without hindering usability. We have helped customers to automate pre-trip approval that flags high-risk destinations to reduce risk and reduce the time needed to approve each trip.

2 . Keeping Your Travellers Safe 

24/7 support: By partnering with a TMC with a global presence, you can access local support whenever and wherever you need it. In case of an emergency, we are just a phone call away and can assist your travellers and travel bookers in high-stress situations.

Risk alerts: TMCs have the expertise to mitigate risky situations and prevent them from occurring. For example, our Risk Alerts tool sends risk assessments for upcoming travel and alerts of incidents and issues that could affect your travellers.

3.  Real-Time Tracking For Enhanced Duty Of Care

Traveller tracking: In the event of a disaster, it is essential to know where your travellers are to provide assistance if needed. Tools such as Traveller Tracker can track your travellers’ flight and hotel itineraries in real-time, allowing you to assess country-by-country risk levels and communicate directly with travellers who may be in affected areas.

BCD Travel developed the BCD Alert™ mobile app, specifically for travel and security managers, to provide 24/7 coverage of active travellers against destination risk and incidents, allowing managers to monitor and respond remotely.

Keeping travellers safe is a 24/7 job. Whether it’s trip monitoring, risk assessment, crisis communication, or crafting a travel policy to reduce risk, having a TMC with experience and knowledge goes a long way to ensuring that your travellers are safe and that your company is meeting its duty of care obligations.