24/7 Travel Support – Anytime, Anywhere

Welcome to the fast lane of corporate travel, a space dominated by Rennies BCD Travel, the Best Travel Management Company in Africa, and your passport to complete peace of mind.

In a world seemingly spinning out of control, peace of mind is rare. Urgency and emergency dominate the landscape of corporate workspaces, and people are constantly on the move to maintain a presence in the global village. This chaotic, thriving mass of activity is the home of Travel Management Companies (TMCs) like Rennies BCD, whose experienced emergency travel support teams are always on call and ready to help and to create calm amidst the storm. 

Your compass in the dynamic world of corporate emergency travel

One of the benefits of working with Rennies BCD Travel is the peace of mind that comes with knowing that a dedicated team is available to handle any emergency travel situation. Whether it’s a last-minute flight booking or assistance with travel arrangements due to a crisis, Rennies BCD Travel is always on call and ready to help.

 Our corporate travellers enjoy all the benefits of on-the-ground support from BCD Global Partner Offices in 109 countries. That means that your traveller is assured of hands-on support from travel experts who are familiar with the complex travel regulations of these countries and who can expertly navigate travel solutions for emergency situations that demand quick and accurate responses. 

Systems integration for seamless travel

The saying goes that “Fortune favours the well-prepared” and since the new normal is to expect the unexpected, the need for emergency travel support has become increasingly important.

In the modern business world, companies need to be constantly connected and available, no matter the time of day. When last-minute business trips call or emergency situations arise, the ability to navigate tight schedules and logistical intricacies can be daunting, but with direct access to suppliers’ reservation systems, changes to travel plans can happen quickly. 

Rennies BCD Travel employs the use of sophisticated integrated travel software that connects them with a global network of suppliers, automates document generation, and supports communication with customers. These systems facilitate the smooth transition of access to information across the globe so that dedicated after-hours teams can pick up bookings and maintain seamless integration of travel arrangements. 

Personalised service around the clock

The sound of calm comes in the shape of knowledgeable and experienced agents who are on call 24/7 to take your call. Travellers are connected to allocated consultants during normal working hours and have access to a dedicated after-hours team always.

The Rennies BCD Travel after-hours team is well-equipped and prepared to assist clients in a crisis. Clients have access to a 24/7 emergency hotline, staffed by experienced travel consultants who are well-versed in navigating complex travel arrangements. The team is available to help clients no matter where they are in the world, providing seamless travel support whenever and wherever it’s needed.

The team is made up of experienced travel consultants who have a deep understanding of the travel industry and can quickly navigate complex travel arrangements to ensure that clients reach their destination safely and on time. They provide support and ensure that clients receive a seamless travel experience, particularly in the face of unexpected events. The service is designed to support clients with any urgent travel needs that may arise outside of business hours, including last-minute flight bookings or assistance with travel arrangements due to unexpected events.

They are adept at handling end-to-end solutions and handle flight changes, accommodation, transfers, and car hire reservations, and will even meet clients personally to whisk them through customs or connect them to tight connecting flights on time. The after-hours service offered by Rennies BCD Travel is a critical component of its travel support offerings. With the service, clients can rest assured that they have access to a dedicated team of travel experts around the clock, ready to assist with any urgent travel needs.

Traveller tracking

When an emergency or crisis occurs, our teams mobilise quickly to help you locate your travellers wherever they are around the globe. Our business intelligence technology enables your travel or security managers are able to see where your travelers are globally on the interactive world map based on their booking data. It integrates color-coded country risks and alerts. Using the platform, they can pinpoint your employees and/or assets and drill down to see which travelers may have been impacted by incidents in real-time. If you have identified any impacted employees and you need to reach them quickly, travel and security managers can reach out from the platform and send messages to them via email or text.

With a commitment to providing end-to-end travel solutions and a global network of partners, Rennies BCD Travel is the go-to partner for businesses looking for reliable and efficient travel support, no matter the time of day.