The ANA care promise: A new standard for air travel

When the time is right to travel again, ANA passengers can do so with absolute confidence in a hygienic and clean environment.

As lifestyle standards continuously evolve, affecting various aspects of daily life, ANA is committed to improving the comfort and safety of all travelers by providing clean and hygienic environments in airports, lounges, and onboard aircraft.

ANA’s customer service philosophy extends across multiple aspects of service from maintaining the cleanest and safest environment onboard and at the terminal to strict sanitization procedures and compliance measures to provide a trusted and safe travel experience.

ANA’s promise is to create a comfortable and enjoyable experience for business travelers with an emphasis on safety and peace of mind—aspects all synonymous with flying ANA.

ANA stands by its promise in:

  • Serving customers in a hygienic and clean environment
  • Frequently disinfections of ANA aircraft
  • Encouraging and maintaining social distancing
  • Masks or facial coverings are essentials at airports and on planes
  • Ensuring adequate air circulation in the cabin

ANA remains passionate about traveler safety and when the time is right to travel again, business travelers can do so with absolute confidence in ANA’s measures.

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