When it comes to business travel, safety and security are paramount – and that includes the well-being of travelers who identify as LGBTQ+ (lesbian, gay, bisexual, transgender, queer and others). Legal frameworks, cultural attitudes and social norms can vary dramatically from one destination to another. That’s why planning, education and the backing of a strong travel program are critical to helping LGBTQ+ travelers stay safe and confident on the road.
The following considerations are meant to supplement your company’s duty of care policies and risk management protocols. Always use caution, good judgment and formal guidance when preparing LGBTQ+ travelers for international or domestic business trips.
Research the destination
In some countries, being LGBTQ+ is criminalized or subject to discrimination, even where protections may technically exist. Encourage your travelers to explore the legal status and social climate of their destination ahead of time. Helpful resources include LGBTQ+-focused forums, travel blogs and trusted organizations such as the International LGBTQ+ Travel Association (IGLTA).
Understand local laws and customs
Remind travelers that they are subject to local laws – regardless of their own nationality or company policy. Taking the time to understand those laws is critical to reducing risk and avoiding dangerous situations.
Be aware of gender marker issues
Some countries recognize an “X” gender marker on passports, but that recognition is not universal. Travelers should verify whether their destination acknowledges such documentation and understand any related security procedures that may arise.
Follow smart safety practices
LGBTQ+ travelers should follow the same general safety guidelines as any traveler: avoid displaying valuables, steer clear of volatile topics like politics or religion, and never leave drinks or food unattended. When connecting with local LGBTQ+ communities, exercise caution when using dating apps or social platforms – some may be monitored or misused by bad actors. Encourage travelers to avoid behaviors that could draw unwanted attention and access safety information in advance of their trip.
If a traveler experiences harassment or feels threatened, advise them to avoid escalating the situation. The priority should be to exit the area and seek a secure location.
Know where to turn for help
Make sure travelers know how to reach your travel, HR or security teams 24/7 – via phone, chat, SMS, or other preferred methods. Depending on the destination, local law enforcement may not be the best option. Travelers should also carry the contact information for their home country’s nearest embassy or consulate.
Always have a back-up plan
In high-risk or emergency situations, your company should have a clear contingency plan in place to help LGBTQ+ travelers relocate to safety swiftly.
These tips are intended for general information purposes and should not replace legal counsel or official company safety procedures.
Strengthen your travel risk strategy
A Traveler Security Program Assessment can help identify gaps in your current policies, enhance pre-trip planning, and promote equity across your traveler population. By evaluating your program through this lens, you can build a more inclusive and resilient travel risk management strategy for every employee, everywhere they go.
