Our new industry-first integration of SkyLink’s autonomous AI technology into the BCD experience marks a bold step forward in simplifying, personalizing and modernizing the booking process. By embedding an AI-powered chat assistant directly into everyday workplace tools like Microsoft Teams and Slack, we’re meeting travelers where they are, and delivering faster, smarter, policy-compliant bookings in under 30 seconds. This partnership is another example of our dedication to putting clients first and driving innovation.
Now available for BCD’s large-scale customers in North America, the chat assistant offers a VIP-style travel experience at scale – available to every traveler, every trip, every time. Just type a natural-language prompt like “Book a flight from New York to London leaving Wednesday evening” and get bookable, policy-compliant results almost instantly. No app-switching. No confusion. Just seamless, intuitive travel booking built around the user.
An interactive AI-based corporate travel assistant for everyone
SkyLink isn’t just fast. It’s smart. According to a demo covered by The Company Dime, the system can:
- Handle multi-city itineraries
- Suggest hotels near meeting locations or company offices
- Proactively recommend hotels when one isn’t booked
- Flag major events that may affect travel
- Recommend preferred suppliers or explain lower-cost options
- Support global languages including English, German, French, Hindi and Mandarin
- Answer traveler questions – from visa requirements to dinner recommendations
- Sync between desktop and mobile for smooth handoffs
For travel arrangers, the chat interface enables booking on behalf of others by simply tagging a colleague’s name – applying their preferences and company policy automatically.
Powerful tech, guided by BCD’s travel expertise
This new chat experience is fully integrated into our broader Travel Commerce platform, ensuring all bookings flow through our quality control systems and are backed by our expert agents when needed. Travel managers benefit from robust dashboards, real-time visibility, and granular controls – right down to route- and fare-level compliance. The result: a dramatically improved traveler experience with no trade-off in oversight.
“SkyLink’s integration with our open platform creates a market-leading engagement capability with travelers,” said Yannis Karmis, BCD’s senior vice president of Product Planning & Development. “We’re addressing traveler demand for efficiency and speed, while also driving cost savings and compliance for customers.”
Atyab Bhatti, SkyLink CEO and cofounder, added: “Together, we’re redefining the corporate traveler experience through modernization and collaboration, bringing best of breed technology to everyone.”
What’s next
SkyLink is currently available to BCD’s enterprise customers in North America, with rollouts in Europe and other regions to follow.
