BCD will provide Airbus, a leading aircraft manufacturer, with a digital and flexible service approach to boost the travel experience for its employees. The personalized, digital-first service is made available in four languages through a virtual service platform, consisting of a dedicated team of travel agents, and our award-winning traveler app TripSource®. The dedicated team now services all 110,000 Airbus travelers in France, Germany, Spain and U.K., offering them extended support hours and better management of their travel itineraries with alerts and real-time messages through TripSource.
“With this tailor-made platform, we’re contributing to the streamlining of Airbus’ business travel management processes,” said Lutz Nauert, Senior Vice President, Global Program Management for EMEA at BCD Travel. “The virtual platform connects all four markets and guarantees the best possible experiences for all Airbus travelers.”