Research Snapshot: Travel policy post-pandemic

Travel buyers and travelers have different views about what policy options are essential to travel post-pandemic.

Travel buyers and travelers shared the aspects of travel policy that matter to them. Employee freedom to decide to travel or not, prioritization of direct flights and mandatory vaccination rank highly among both groups. However, there are some noticeable differences of opinion.

Health and well-being support for travelers is number one among buyers’ priorities: 77% indicate it’s crucial to have, while only 40% of travelers include it into their selection.

Meanwhile, for certain policy options, the opposite applies: simple trip approval and extras when flying, e.g. seat upgrades or lounge access, happen to be much higher on the travelers’ list.

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