Research Snapshot: Payment and Expense priorities

Processes simplification is the top payment and expense priority reported by travel buyers.

Travel buyers shared their views around payment and expense priorities. Processes simplification and traveler satisfaction rank high on the list – 91% and 88% of the survey respondents rate these two as extremely or very important.

Data insights and direct cost savings follow not far behind. Additionally, combating fraud is considered extremely important by almost a half of travel buyers.

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