Traveler insights: Hotel booking trends

In this survey, we explore travelers’ choice of hotels and other types of accommodation when traveling for business, along with their booking behavior and experiences during hotel stays.

Download the report to discover:

  • How travelers book accommodation for business trips
  • Most frequently used types of accommodation and hotel services
  • The role of sustainability in hotel selection
  • The influence of loyalty programs on hotel choice
  • Common challenges when booking accommodation
  • How BCD Travel supports travelers in booking hotels and optimizing your hotel program

The findings are based on an online survey of 1,035 business travelers across North America, Europe and Asia Pacific, conducted in May 2025.

Global survey respondents by region: Europe, America, Asia.
Business travel frequency bar chart, past year data.
Surveyed industries: life sciences, manufacturing, aerospace, other.
Age distribution pie chart: Gen X, Millennials, Boomers.
Travelers prefer midscale and upscale hotels for business.
Business travelers' preferred accommodations chart.
Chart: Top reasons for choosing apartments over hotels.
Hotel stay length for domestic versus international trips.
Business travelers use online booking tools for accommodations.
Infographic on accommodation booking preferences percentages.
Devices used for booking accommodation: graph
Accommodation payment methods survey results.
Travelers' booking patterns for accommodation vs transportation.
Top factors influencing accommodation choice for travelers
Pie chart: hotel rate limits by employer
Bar chart of hotel cancellation preferences.
Traveler hotel preferences and statistics infographic.
Graph of hotel transportation preferences.
Hotel service usage statistics with breakfast and Wi-Fi.
Top hotel services enhancing guest wellbeing ranked.
Bar chart on sustainability in travel accommodations.
Sustainability attributes searched for in accommodations bar chart.
Pie chart: 80% yes, 20% no loyalty program
Bar chart: hotel loyalty programs participation rates.
Loyalty program hotel stay frequency chart.
Pie chart showing loyalty points retention stats.
Bar chart on blending business and leisure trips.
Business trip companion frequency bar chart.
Traveler satisfaction with hotel policy and suppliers chart.
Bar chart showing accommodation booking challenges.
Hotel safety concerns for business travelers.
Common hotel safety precautions and their popularity percentages.
Bar chart of hotel guest frustrations.

How BCD Travel can help

TripSource® is BCD Travel’s total booking and trip management solution. From search to stay, TripSource empowers travelers with the power to book smarter, stay organized and travel with confidence.

Travel policy guidance and booking feature highlights.

How BCD Travel can help

Advito is BCD Travel’s consulting division with solutions designed to help you buildand optimize your managed hotel program. Our solutions are powered by data anddriven by people with the expertise to take your program to new levels of savings, sustainability, and satisfaction.

Strategies for negotiation, savings, and sustainable hotel management.

Natalia Tretyakevich
Senior Manager, Research & Intelligence
[email protected]

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