Business Travel Resources

Research & Intelligence: Welcome to our Business Travel Management Resources page.

Here you'll find a variety of information to help you plan and manage your company's business travel. Whether you're looking for ways to reduce costs, streamline your booking process or ensure the safety and comfort of your employees on the road, you'll find valuable resources and tips on this page.

From reports and insights to case studies and infographics, our comprehensive collection covers topics such as travel policy development, cost-saving strategies, traveler wellness, sustainability and emerging technologies.

Latest Resources:

Case study

Danfoss’ unified travel strategy simplifies trips and drives savings

Danfoss wanted all of its travelers to have the same high-quality business trip experiences, so ...

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White Papers & Guides

Quality Management in Business Travel 2.0.

In last year’s study, it was found that an overwhelming 80% of travel managers surveyed want standardized quality metrics in place. Metrics such as trip success, traveler friction, and traveler engagement can be nebulous, making it tricky to measure. In this year’s paper we identify the key components of each of these metrics. Correspondingly, we provide some guidance on how you can measure these metrics more effectively.

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Infographics
White Papers & Guides

Understanding Stakeholder Engagement with the Travel Program

Travel managers collaborate widely with stakeholders – sharing data and technology to improve traveler safety and well-being, and create value for their company. This research in collaboration with GBTA suggests several steps that travel programs can take to better engage stakeholders.

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Infographics
Industry Forecast 2020 Infographic EN

Industry Forecast 2020 Infographic EN

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Infographics
Industry Forecast 2020 Infographic ES

Industry Forecast 2020 Infographic ES

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Infographics
Industry Forecast 2020 Infographic NL

Industry Forecast 2020 Infographic NL

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Infographics
Industry Forecast 2020 Infographic DE

Industry Forecast 2020 Infographic DE

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Infographics
Industry Forecast 2020 Infographic FR

Industry Forecast 2020 Infographic FR

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Infographics
Industry Forecast 2020 Infographic PT

Industry Forecast 2020 Infographic PT

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Infographics
Industry Forecast 2020 Infographic SC

Industry Forecast 2020 Infographic SC

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Industry forecast
Industry Forecast 2020 Global overview

Industry Forecast 2020 Global overview

2020 Industry Forecast from BCD Travel Research & Innovation Global Overview Airfares Global Overview Hotel rates Global Overview Economic outlook Global Overview Oil prices

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Industry forecast
Industry Forecast 2020 North America

Industry Forecast 2020 North America

North America 2020 Industry Forecast from BCD Travel Research & Innovation Airfares will increase by 1% in all main travel segments. Hotel rates will climb by 2% to 4% in the U.S. and Canada, and by 0% to 2% in Mexico. A slight softening in demand will cap meeting rate rises at 2%. Competition will keep car rental rates static unless vehicle prices rise by more than 7.5%.

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Industry forecast
Industry Forecast 2020 Middle East

Industry Forecast 2020 Middle East

Middle East 2020 Industry Forecast from BCD Travel Research & Innovation  Steadily growing demand and rising costs will push up regional airfares by 1% to 2%, as long as the geopolitical situation does not deteriorate.  Changes in intercontinental fares will be limited to 0% to 1% as expansion by the big three Gulf carriers slows. Hotel rates will rise by 1% to 3%, mainly in higher service properties. They will stay flat in the increasingly competitive mid-market sector. Uber’s deal to buy Careem will create a dominant ride-hailing force in the Middle East.

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Industry forecast
Industry Forecast 2020 Southwest Pacific

Industry Forecast 2020 Southwest Pacific

Southwest Pacific 2020 Industry Forecast from BCD Travel Research & Innovation Competition will push intercontinental fares down by 1%, while regional fares will be 1% higher.  Hotel rates will change by 0% to 2% in Australia and will go up by 4% to 6% in New Zealand. Meetings rates will increase sharply in Sydney and Auckland. Ride-hailing is popular, and travelers have a growing choice of operators.

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Industry forecast
Industry Forecast 2020 Africa

Industry Forecast 2020 Africa

Africa 2020 Industry Forecast from BCD Travel Research & Innovation Airfares will rise by 1% to 2% on regional routes, with higher increases on flights between Africa’s fastest-growing economies. Intercontinental fares will rise by 1% in business class but will be flat in economy. Strong demand supports a 1% to 3% rise in hotel rates, even as many new hotels open. Africa’s first high-speed rail service opened in Morocco. Egypt plans its own services by 2021.

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Industry forecast
Industry Forecast 2020 Asia

Industry Forecast 2020 Asia

Asia 2020 Industry Forecast from BCD Travel Research & Innovation Intercontinental fares will rise by 1% for both business and economy travel. Strong demand in major markets will drive regional fares up by 2% to 3%. Although room supply is growing, strong demand will push up hotel rates by 2% to 4%. High-speed rail is a popular alternative to air travel in China, but fares are rising to fund network expansion.

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Industry forecast
Industry Forecast 2020 Europe

Industry Forecast 2020 Europe

Europe 2020 Industry Forecast from BCD Travel Research & Innovation Intercontinental airfares will rise by 1%, with regional business fares up 2%. Low-cost competition will keep regional economy fares flat. Hotel rates will increase by 1% to 3%, with higher rises in Ireland and Spain. Strong demand will push meetings costs up by 3% to 4%. High-speed rail is expanding in Germany and Spain.

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Industry forecast
Industry Forecast 2020 Latin America

Industry Forecast 2020 Latin America

Latin America 2020 Industry Forecast from BCD Travel Research & Innovation Intercontinental fares will stay flat. Regional fares will rise by 3% as demand recovers. Domestic fares in Brazil will fall if a new airline fills the gap left by Avianca Brazil. Hotel rates will rise by up to 3% in some markets but will fall by 2% in Argentina. Although meetings demand is healthy, client focus on costs will keep rates flat.

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White Papers & Guides

European aviation eco taxes; managing sustainable travel

International environmental organization "Friends of the Earth" estimates aviation emissions more than doubled between 1990 and 2016, while overall emissions from all sources fell by 43%.1 Low aviation taxes, a proliferation of low-cost carriers and the rise of alternative accommodation have been blamed for an air-travel boom. While the debate continues, European governments are starting to look to taxation as a way of reducing aviation’s environmental impact.

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Inform reports

How to partner with HR to improve your travel program

This report guides travel managers through the opportunities and challenges facing their HR colleagues; how HR and travel program objectives align; and the ways travel and HR can partner to drive overall business goals.

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Cities & trends reports

Cities & Trends Report – United States | June 2019

Top destinations for business travelers from United States

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Inform reports

Inform Report Payment and expense

This report takes a closer look at how emerging technologies like machine learning, chatbots et al can radically simplify payment and expense management, not just for travelers, but for their employers, too.

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Cities & trends reports

Cities & Trends Report – Luxembourg | May 2019

Top destinations for business travelers from Luxembourg

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