Business Travel Resources
Research & Intelligence: Welcome to our Business Travel Management Resources page.
Here you'll find a variety of information to help you plan and manage your company's business travel. Whether you're looking for ways to reduce costs, streamline your booking process or ensure the safety and comfort of your employees on the road, you'll find valuable resources and tips on this page.
From reports and insights to case studies and infographics, our comprehensive collection covers topics such as travel policy development, cost-saving strategies, traveler wellness, sustainability and emerging technologies.
Latest Resources:

Digital Health Passes Update
We’ve created this new report as companion to the original paper, updating you on some of the recent developments and progress on digital health passes

Webinar – Building a sustainable future together
A sustainable tomorrow requires action today, and collaboration from every part of the industry. But what actions are truly propelling change? Join us in an open discussion with our partners at Delta Air Lines and IHG Hotels & Resorts on driving corporate climate action.

Software company saves US$4.4M with non-refundable ticket recovery during COVID-19
Read how BCD recovered thousands of non-refundable tickets, worth US$4.9M on file and achieved a cost avoidance of US$4.4M, representing a 90% savings to date.

Surview: Traveler Survey: Future of work and business travel
With this survey we aimed to explore travelers' attitudes towards new ways of working and traveling for business in the currently changing environment influenced by the pandemic.

Research Snapshot: Remote versus face-to-face meetings
Virtual setting is more suitable for certain types of meetings, while others may lead to better results when conducted offline.

Research Snapshot: COVID-19 – Current issues with travel suppliers
28% of the survey respondents resumed business travel. They reported the following issues experienced with travel suppliers on the recent business trips …

Research Snapshot: COVID-19 – Travel policy post-pandemic
We asked business travelers what travel policy options they consider important to travel post-pandemic. Here’s what they said ...

Report: Track and trace apps
Multiple locations have implemented apps to help travelers easily fulfill health regulations while traveling. This report summarizes the most common ones for Asia, Europe, Middle East, North America and Southwest Pacific.

Research Snapshot: COVID-19 – how business travelers view the measures needed to resume safe travel
Business travelers have become less positive about the measures intended to support their return to travel. In this research snapshot you’ll learn how different COVID-19 measures have affected their willingness to travel.

Research Snapshot: COVID-19 – the resumption of business travel
The return of domestic travel is already well under way, but international travel will be slower to resume...

Report: EU Digital COVID Certificate
The European Union is introducing the EU Digital COVID Certificate to facilitate the safe free movement of EU citizens within the EU during the pandemic. EU Member States have already started issuing and using the certificate, although it officially launches on July 1, 2021.

Elite Partnership
As an Elite Partner with SAP Concur, BCD offers travelers, travel managers and procurement teams a powerful end-to-end solution that captures more data, better measures performance and optimizes travel spend.

Webinar – Reach new heights with American Airlines
Are you still hearing concerns from your travelers about flying in today’s conditions? Do the changing guidelines and processes bring up more questions than you have answers for? Tune in to hear from our partners at American Airlines, as they share how they’re supporting you and your travelers as you return to the skies.

Surview: Sustainability: Buyers Speak
With this survey we explore travel buyers’ views around the place environmental sustainability has in a travel program and look at the role of travel management in promoting sustainable travel.

Research Snapshot: Sustainable travel program: Benefits and challenges
A sustainable travel program brings plenty of benefits, care about the planet being one of ...

Webinar – Digital health passports for business travel
Apart from COVID-19 testing it seems that evidence of vaccination may play a very important role in the resumption of business travel. In this online event we will take a closer look at the concept of Digital Health Passes.

Research Snapshot: How to measure travel sustainability
Carbon emissions and their offset along with sustainability questions in RfPs are used by travel buyers more frequently than the rest of metrics. Around a third keep track of these indicators.

Getting back to business travel: Advice for travelers
Do you have a business trip coming up? Maybe it’s your first trip in quite a while. A lot is likely to have changed since you were last on the road. Do you remember all the preparations you used to make before traveling? What should you be doing to ensure a seamless and safe experience? We’ve shared some key tips and advice that you may find useful.

Research Snapshot: The sustainability manager’s role in travel
Three quarters of travel buyers report having a sustainability manager or a team accountable for ...

Research Snapshot: Sustainable travel program
6 in 10 travel buyers report that their travel program encourages sustainable travel. The remaining ...

Research Snapshot: Travel buyer sustainability priorities
Travel buyers recognize their sustainability priorities must be aligned with general company sustainability goals. Tracking ...

Research snapshot: How travel program priorities are changing
Duty of care is the top travel program priority steadily leading the travel managers’ ratings in 2020-2021. A similar picture emerges for traveler satisfaction and wellbeing – its importance has stayed high throughout.

Webinar – The essentials for sustainable business travel
In this online event we will discuss how businesses can reduce their ecological footprint when it comes to business travel and how they can get started with implementing sustainability.

COVID-19 and travel bans
To control the spread of COVID-19 coronavirus, governments around the world recommend against all but essential travel to certain countries, quarantining citizens returning from affected areas and restricting non-resident arrivals.