Our mission, vision and values

A message from our Global Executive Team

As a travel company, we exist to bring people together. When people come together, they create opportunities for shared experience, dialogue, and growth. These opportunities are at the core of our long-standing commitment to diversity, equity and inclusion.

We’re committed to building and sustaining a global workforce that is diverse and reflects the communities in which we operate, a workplace that is inclusive, and a culture that seeks to ensure equal access to opportunities for everyone.

We recognize that we must always strive to do better by our people and our communities, and that our work in this area can never be “done.” From offering our people ongoing awareness opportunities and resources to re-evaluating the impact of our initiatives, we’re committed to moving forward in the spirit of humanity and humility.

Our commitment is rooted in our core values. In tackling tough challenges as a team (Solve it together), driving change (Act with purpose), advocating for justice (Do what’s right), making things happen (Give your best) and empowering ourselves and others (Feed the future), we move toward a better tomorrow. 

We’re a big global company and different dimensions of diversity carry different meaning and importance in different countries and regions around the world. It’s why our DE&I framework has been built on a cornerstone of aligning global principles to local plans.

This work is a journey and we’ve already made good progress. But we’re not stopping, as we build forward in key areas, including:

• Increasing and strengthening recruitment partnerships that can help us reach more diverse candidate pools around the globe
• Developing policies and processes that foster greater inclusion for neurodivergent applicants and employees
• Increasing our measurement of diverse supplier spend across markets and developing strategies to grow those relationships in our supply chain
• Working across various internal teams to develop solutions that help our customers and their travelers have more accessible and inclusive travel experiences
• Continuing DE&I news, resources, conversations and events to increase engagement and drive awareness and connections across our workplace

We know that the work of growing DE&I in our DNA extends far beyond any one person, department or function. We know that challenging the status quo requires change, not only in processes but also in mindsets and behaviors. And we know that change can be difficult. So, we’ll continue to progress as a company in thoughtful, practical ways – and we ask the support of every one of our people as we move ahead on our journey.