April is a long-time road warrior with unmatched passion for the traveler experience. She has a clear vision for travel-related products and services that blend into today’s mobile and socially connected lifestyles. April also loves to collaborate with clients to incorporate unique demand and behavior management strategies and deep analytics to drive corporate travel programs across new horizons. She heads Advito, BCD Travel’s consultancy. She also leads BCD Travel’s innovation and emerging technologies team. She resides in Chicago, U.S.

Christian helps ensure high client retention and satisfaction by finding and keeping the best people. He leads our company-wide talent management initiatives and heads our human resources groups worldwide. In that role, he guides the company’s human resources management, recruiting, competency modeling, learning and development, management training and employee incentive programs. Prior to his appointment, Christian owned an independent management consultancy specializing in leadership coaching and development. He began his career in the travel industry in 1993 at BCD Travel legacy company DanTransport, working in operations and marketing. Before becoming global head of talent management, he served as senior vice president, Global Human Resources. Christian lives in Copenhagen, Denmark.

A former agency owner who led the growth of her Ohio-based business from an annual turnover of $3 million to $300 million, Kathy uses her clear understanding of business objectives and corporate cultures to find solutions to every imaginable challenge in building and maintaining effective air, hotel, ground transportation and meetings programs. She was one of the earliest adopters of modern meetings technologies and the on-site travel service concept. Kathy enjoys presenting at major trade association events and has appeared in numerous travel segments on The Weather Channel. She resides in Atlanta, U.S.

As Vice President for Global Business Development with BCD Travel, Mark ensures that BCD Travel’s products and services align with client needs for each industry, sector and market. He deploys a strategic approach rooted in analysis and modeling to help clients develop integrated global programs. Mark has worked in global business travel for 28 years across the European, Middle East, African, Asia-Pacific and North American markets, serving as a trusted advisor to leading global and regional firms across financial services, technology, pharmaceutical/health care, manufacturing, oil/gas/energy, media/entertainment, and other large industry verticals. Mark resides in the U.K.

As a senior director for Advito, Olivier Benoit executes the direction for the global air practice in partnership with the consultancy’s principals. He develops and implements air program services beyond sourcing through progressive methodology and cutting-edge cloud-based technology tools. Olivier guides clients through supplier negotiations, assesses contract and category performance, and uses complex analytics to identify improvement opportunities through policy management, traveler behavior and demand. Olivier lives in France.

Will works to improve business trips for travelers with friendly, intuitive and useful products and services. A business traveler himself, Will spends time contemplating details that can effect trip quality: traveler profiles, online booking tools, message channels, price assurance, disruption services and mobile applications – especially BCD Travel’s natively built TripSource. His work demands an endless immersion in consumer applications and gadgets – all in the effort to improve corporate travel.

An early founder of Handango, he spent 10 years driving business development, ecommerce and product development for the world’s leading independent publisher of smartphone applications. He previously served as the director of Mobile Strategy & Traveler Solutions for Sabre Holdings. A former education chairman for the Association of Corporate Travel Executives, he now serves on the leadership committee of GBTA Ladders. Will resides in Dallas, U.S.