Business travel management by BCD Travel

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Our corporate travel industry experts are available for media interviews, appearances and events.

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Business travel matters

About a quarter of the yearly spend on travel, comes from business travel. That makes business travel a trillion-dollar industry, that evolves rapidly. So business travel is definitely a segment to keep an eye on. And not only from an economical point of view. Business travel combines everything that has to do with travel, with everything related to a business setting. Business travel has a clear impact on HR, sales, employee communication, technology, IT, regulation, finance, etc.

BCD Travel has a lot of expertise to share on all these topics. On this overview page, you can find all of our global subject matter experts. On a local level, Jean-François De Mol is your business travel expert nearest to you.

  About 25% of the yearly spend on travel, comes from business travel.

Get to know our experts

Jean-François De Mol

Senior Director Inside Sales and Client Retention EMEA

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  • Demand management
  • Travel program engagement
  • Traveler engagement
  • Travel technology
  • End-to-end travel processes
  • Travel security and Duty of Care

About Jean-François

Jean-François De Mol joined BCD Travel in 1997 as Director Marketing. Soon after that, he was appointed Head of Sales & Marketing and in January 2011, due to his profound knowledge of the Belgian market, he became Director Sales & Account Management for Belgium. When in January 2017 BCD replaced its regional divisions with a single EMEA organization, he was appointed Senior Director Inside Sales and Client Retention EMEA. Jean-François is based in Antwerp, Belgium.

April Bridgeman

Senior Vice President, BCD Travel Managing Director, Advito

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  • Emerging technologies
  • Hotel strategy
  • Intelligence & analytics
  • Marketing
  • Mobile technology
  • Supplier negotiations
  • Travel consulting
  • Virtual collaboration

About April

April is a long-time road warrior with unmatched passion for the traveler experience. She has a clear vision for travel-related products and services that blend into today’s mobile and socially connected lifestyles. April also loves to collaborate with clients to incorporate unique demand and behavior management strategies and deep analytics to drive corporate travel programs across new horizons. She heads Advito, BCD Travel’s consultancy. She also leads BCD Travel’s innovation and emerging technologies team. She resides in Chicago, U.S.

Watch an interview with April @ GBTA 2017

Christian Dahl

Senior Vice President, People & Culture

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  • Employee recruitment and retention
  • Employee engagement
  • Strategic leadership
  • Competency modeling
  • Learning and development
  • Corporate internal business case strategy & design

About Christian

Christian helps ensure high client retention and satisfaction by finding and keeping the best people. He leads our company-wide talent management initiatives and heads our human resources groups worldwide. In that role, he guides the company’s human resources management, recruiting, competency modeling, learning and development, management training and employee incentive programs. Prior to his appointment, Christian owned an independent management consultancy specializing in leadership coaching and development. He began his career in the travel industry in 1993 at BCD Travel legacy company DanTransport, working in operations and marketing. Before becoming global head of talent management, he served as senior vice president, Global Human Resources. Christian lives in Copenhagen, Denmark.

Kathy Bedell

Senior Vice President at BCD Travel

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  • Leisure travel
  • Supplier negotiations
  • Travel management
  • Travel risk management
  • Women in management

About Kathy

A former agency owner who led the growth of her Ohio-based business from an annual turnover of $3 million to $300 million, Kathy uses her clear understanding of business objectives and corporate cultures to find solutions to every imaginable challenge in building and maintaining effective air, hotel, ground transportation and meetings programs. She was one of the earliest adopters of modern meetings technologies and the on-site travel service concept. Kathy enjoys presenting at major trade association events and has appeared in numerous travel segments on The Weather Channel. She resides in Atlanta, U.S.

Mario Kriebel

Vice President, Commercial Payment Solutions – Global at BCD Travel

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  • Commercial cards
  • Conferma
  • Corporate cards
  • Payment & expense
  • Virtual payment
  • Virtual payment automation

About Mario

Mario Kriebel serves as vice president of BCD Travel’s card program. In this role, he holds global responsibility for all programs and activities that include a corporate credit card component. This includes serving as the company’s lead in contractual development and ongoing relationship management, planning, support and operations. He also supports BCD Travel´s consulting unit, Advito, providing expert guidance to customers seeking consultative services related to credit card programs. Based in Germany, Mario in 2001 joined the commercial card department of BCD Travel legacy company TQ3 Travel Solutions. He has developed and maintains strong working relationships with a number of card issuers and card associations. Mario lives in Germany.

Mark O’Brien

Vice President, Global Business Development at BCD Travel

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  • Corporate internal business case strategy & design
  • Demand management
  • Integration of travel
  • Payment & expense
  • Program strategy design & execution
  • Total cost of travel planning & execution

About Mark

As Vice President for Global Business Development with BCD Travel, Mark ensures that BCD Travel’s products and services align with client needs for each industry, sector and market. He deploys a strategic approach rooted in analysis and modeling to help clients develop integrated global programs. Mark has worked in global business travel for 28 years across the European, Middle East, African, Asia-Pacific and North American markets, serving as a trusted advisor to leading global and regional firms across financial services, technology, pharmaceutical/health care, manufacturing, oil/gas/energy, media/entertainment, and other large industry verticals. Mark resides in the U.K.

Mike Eggleton

Senior Manager,
Analytics and Research

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  • Airlines
  • Competitive analysis
  • Economics
  • Forecasting
  • Industry Forecast
  • Market analysis
  • Market Insights
  • Network planning

About Mike

Mike has been a member of the Research & Intelligence Team since 2013. He joined BCD Travel after a career at British Airways, bringing a wealth of experience in business strategy, network planning, competitor analysis, economics, market analysis and forecasting. At BCD, he is responsible for producing the Industry Forecast and providing insights and thought leadership on a range of trends and issues relating to the business travel industry. Mike has a Bachelor of Arts degree in Geography from the University of Southampton. He is based in Rickmansworth, U.K.

Miriam Moscovici

Director, Emerging Technologies at BCD Travel

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  • Hotel program technology
  • Travel industry start-ups
  • Travel technology

About Miriam

Miriam Moscovici works on the forefront of product and service improvement for the corporate travel industry. In her role as Director of Emerging Technologies at BCD Travel, Miriam develops practical and relevant business travel solutions, that improve both travel management and the traveler experience for clients. She has been influential in pushing the corporate travel industry to embrace successful consumer travel solutions, particularly those that drive more effective ways of communicating and collaborating. Miriam is based in Denver, U.S.

Natalia Tretyakevich

Senior Manager,
Research and Intelligence

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  • Business travel trends
  • Business travel stakeholders
  • Emerging technology
  • Traveler wellbeing

About Natalia

Natalia is a member of the Research and Intelligence Team at BCD Travel. She works on a variety of innovative research projects around product planning, corporate strategy and industry thought leadership, exploring a wide range of current business travel trends and topics. She has extensive academic experience and holds a Ph.D. in Economics from the University of Lugano, Switzerland, where she is presently a visiting lecturer in corporate travel. Natalia is a holder of a 3 under 33 ACTE Award for young innovators in the business travel industry. She is based in Madrid, Spain.

Olivier Benoit

Senior Director, Advito

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  • Air program management
  • Sourcing
  • Supplier negotiations
  • Policy management
  • Traveler demand and behavior

About Olivier

As a senior director for Advito, Olivier Benoit executes the direction for the global air practice in partnership with the consultancy’s principals. He develops and implements air program services beyond sourcing through progressive methodology and cutting-edge cloud-based technology tools. Olivier guides clients through supplier negotiations, assesses contract and category performance, and uses complex analytics to identify improvement opportunities through policy management, traveler behavior and demand. Olivier lives in France.

Torsten Kriedt

Senior Vice President, Mid-market Solutions EMEA

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  • Analytics
  • Business travel trends
  • Industry Forecast
  • Innovation
  • Mobile technology
  • Strategic planning
  • Travel program design
  • Travel risk management

About Torsten

Torsten leads BCD Travel’s efforts globally to create products and insight that allow clients to better manage their travel programs. The products his team have created include a leading intelligence and analytics offering for program managers, an award-winning mobile platform designed for travelers, a unique hotel shopping and booking platform, an integrated risk and security offering, and several innovations around payment and expense integration. His research and intelligence team is renowned for thought-leading publications and trend analysis.
Torsten enjoys collaborating with clients, innovators and academia to produce tangible results and blueprints for future-proof programs. Torsten serves on the Advisory Board for GBTA Europe, the European operation of the world’s premier business travel and meetings organization. Torsten resides in the U.K.

Will Pinnell

Vice President,
Digital & Product Strategy

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  • Digital technology
  • Hotel booking
  • Mobile technology
  • Online booking tools
  • Travel applications
  • Travel distribution

About Will

Will works to improve business trips for travelers with friendly, intuitive and useful products and services. A business traveler himself, Will spends time contemplating details that can effect trip quality: traveler profiles, online booking tools, message channels, price assurance, disruption services and mobile applications – especially BCD Travel’s natively built TripSource. His work demands an endless immersion in consumer applications and gadgets – all in the effort to improve corporate travel.

An early founder of Handango, he spent 10 years driving business development, ecommerce and product development for the world’s leading independent publisher of smartphone applications. He previously served as the director of Mobile Strategy & Traveler Solutions for Sabre Holdings. A former education chairman for the Association of Corporate Travel Executives, he now serves on the leadership committee of GBTA Ladders. Will resides in Dallas, U.S.

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