Small to Mid-Market Travel Management

A unique service offering just for companies in North America.

With the acquisition of World Travel Service (WTS) in 2015 BCD has been able to design a mid-tier managed travel offering for companies who have an allegiance to the Concur online booking tool but want to take advantage of some of the intelligent programs BCD offers such as TripSource® , the DecisionSource® analytics platform and the Hotels program.

The no-frills approach allows mid-market companies to keep transaction costs low, while still having access to the best tools and services to help you:

  • Manage spend
  • Influence travelers to love your program – not sidestep it

Do those two things wisely and we truly believe that starting small will position your company for growth.  We are your partners all the way — working to make your travel program an integral part of your success.  Travel is not just a cost center.  It requires diligence and expertise to help your business thrive.

BCD Travel dba World Travel Service offers:

An automated control system that performs over 150 quality control checks based on clients’ specific profile and preferences.

The system alerts agents of any adjustments that need to be made prior to ticketing.

We execute daily searches for:

  • the lowest available fares
  • waitlist clearance
  • preferred seat availability
  • upgrade availability up until the time of departure

Visas and passports

As last minute issues arise,  WTS offers a variety of resources for the international traveler. We can assist clients by expediting requests of new passports, a replacement or renewal, a name change or other amendments to a passport, or if a client is in need of additional visa pages. We offer a timely passport and visa turnaround to meet the most urgent departure dates.

Upon request, WTS/BCD keeps clients current in all visa policies, procedures, requirements and applications for any of the various countries where we provide travel — as well as travel warnings in a destination country.

Contact your booking agent for more information on how to expedite your passport or visa, or contact Chris Pankuch at Passport and Visa applications and instructions are available for download on the following website:

Partnering with SAP Concur

By partnering with SAP Concur, we offer our client a sophisticated technology platform with a track record of proven customer success.

The SAP Concur online booking tool provides flexible policy control, negotiated rates and fares and a preferred vendor biasing which brings quick and easy savings straight to your desktop.

SAP Concur is a world leader in expense management which allows World Travel Service to utilize their advancements to provide our clients the ease of a user-friendly online expense reporting system while maintaining an affordable cost.

Log in to your SAP Concur account here.

Want to see if your business is a fit for the BCD mid-tier managed travel approach? Fill out the form below and we’ll get back to you.


For clients utilizing Concur, simply login into your Concur account to update your traveler profile.

For Non-Concur clients, please complete the secure web form if you would like to become a corporate travel customer or if you need to update your existing corporate travel profile by clicking on the link below.

Secure web form


Click here to retrieve your passenger ticket receipt.