Mid-Market Travel Management

A unique service offering for US companies with less than $5MM in air spend

In the mid-market space, business travel is much more than just getting from A to B.  BCD’s mid-market division offers the spirit and customized feel of a regional agency with the expertise, technologies, and resources of BCD Travel. Our clients rely on dedicated support to maximize savings opportunities, reduce program costs, increase compliance, improve traveler productivity and, most importantly, safeguard their traveling employees.

You will have access to BCD’s innovative technologies:

  • TripSource® — A traveler mobile app which puts all the details of the trip at the travelers’ fingertips, while helping you manage your travel program more effectively. Included in TripSource is BCD Stay – a hotel resource that allows travelers to access more than a million properties, while at the same time, allowing you to prioritize options and feature preferred providers.
  • DecisionSource® – A business reporting analytics and traveler security platform. With DecisionSource, your information is as close to real time as possible providing faster decision-making on your part.
  • SolutionSource– The evolving network of leading, pre-screened travel technology providers. SolutionSource provides you a faster, more effective way to customize your travel program based upon your company’s unique needs.

Our Difference

We cater to the unique demands and budgets of mid-market companies with the following:

  • Regional, national, and global support
  • Experienced and committed agent teams
  • Dedicated, pro-active program management
  • Dedicated online specialist
  • Dedicated reporting specialist
  • Best-in-class traveler tracking and duty of care
  • Simple, competitive agency pricing customized for mid-market companies just like yours

SAP Concur Travel

We are one of only a handful of US TMC’s with the coveted SAP Concur TMC Elite status, SAP Concur’s highest partner level. Our best-in-class online support means you and your travelers will enjoy a better, traveler-centric experience, faster employee buy-in, higher online adoption, and long-term program compliance.

Needs assessment

Do any of these challenges apply to you? One of the first things we will do is a thorough needs assessment to help you design an ideal travel program to suit your company’s needs.

  • I am not able to track and communicate with my travelers in case of an emergency.
  • I have little or no visibility into our travel spend and cannot track spend by departments or cost centers.
  • My travelers are consistently complaining about service and support.
  • I am not sure if my travelers are getting the best discounts with airlines, rail, hotels, car rentals, and ride share.
  • My travelers are not supporting our policy or our preferred vendors.
  • I would like to introduce a new online booking tool – or improve our current online adoption.
  • I have no visibility into our unused tickets.
  • I do not have a full-time Travel Manager to negotiate supplier contracts and manage our program.

The bottom line? We help each of our mid-market clients cut costs, provide visibility, drive revenue, and make travel easier for both travelers, traveler admins and your management team.

Want to see if your business is a fit for the BCD mid-tier managed travel approach? Fill out the form below and we’ll get back to you.

TRAVELER PROFILE

For clients utilizing Concur, simply login into your Concur account to update your traveler profile.

For Non-Concur clients, please complete the secure web form if you would like to become a corporate travel customer or if you need to update your existing corporate travel profile by clicking on the link below.

Secure web form

PASSENGER TICKET RECEIPT REQUEST

Click here to retrieve your passenger ticket receipt.