Travel can be stressful for everyone but travelers with disabilities have more reasons to be worried about how smooth it will go. On a trip, they can experience a wide range of difficulties and barriers due to the way that services and environments are designed. Accessibility to communications, facilities, products and services for all should be a central part of any sustainable travel policy.
In this report, we look at the importance and types of accessibility focusing on accessibility in business travel, including accessible travel services and information.