Ajay Bali

As Managing Director, Ajay Bali is responsible for the overall quality performance of BCD Travel across the country. This includes overseeing nearly 400 staff in over six cities in India, all activities relating to operations, brand management, network development, supplier and industry relations, sales and account management. He’s been with BCD for more than 25 years where his leadership and forward-thinking approach have set new benchmarks for excellence.

Ajay is passionate about leveraging technology and creative marketing strategies to drive growth and profitability in a competitive travel market. His leadership ensures operational success and a seamless travel experience for clients.

Prior to joining BCD, Ajay spent nearly 18 years at Thomas Cook, based in Mumbai in various leadership positions.

Ajay has extensive experience in multinational contracting, security issues, configurations and consolidation, and has been a regular speaker at high-level industry events around the country.

Speaker topics:

• Business travel environment in India
• Global business travel operations
• Business expansion
• Customer experience enhancement
• Travel technology