In corporate travel, point of sale (POS) is the location or system where a travel booking is made, affecting pricing, availability, and policy compliance.
The point of sale refers to the physical location, online platform, or booking system through which a travel reservation is completed. It can be a travel management company’s booking tool, an airline website, a mobile app, or even an in-person agency.
The point of sale influences fare availability, currency, and applicable taxes, as well as how travel data is captured for reporting and compliance. For global companies, choosing the right point of sale is crucial for securing negotiated rates, maintaining policy adherence, and ensuring accurate spend tracking.