Betingelser og vilkår

BCD Travel Danmark A/S’ betingelser og vilkår for samhandel bygger på de lovmæssige krav der stilles i såvel Danmark og EU.

I tillæg hertil indgår rejserelevante betingelser som er afstemt med vores leverandører og samhandelspartnere.

• Vores generelle betingelser og vilkår findes her (på engelsk)
• EU regler/forordninger til beskyttelse af den rejsende finder her (på engelsk)
• Internationale transport konventioner til beskyttelse af den rejsende findes her (på engelsk).

EU regler

En række EU regler er vedtaget for blandt andet at beskytte den rejsende.
Disse EU regler og forordninger ligger tilgængelige på engelsk på EUs website men kan også ses efterfølgende.

• Denied-boarding compensation system
  The action taken by the EU in the field of air transport aims, among other things, at ensuring a high level of protection for passengers. This Regulation establishes common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.
• List of airlines banned within the EU
  Effective aviation safety standards in Europe have rendered our safety record amongst the best in the world. Whilst the European Union and its Member States are working with safety authorities in other countries to raise safety standards across the world, there are still some airlines operating in conditions below essential safety levels.
• Rules for handluggage
  Only limited amounts of liquids may be taken on board flights that depart from EU countries and on connecting flights from Europe. Please note that more and more countries are following these regulations for hand baggage.
• Controlling cash movements into and out of the EU
  The EU Council of Ministers on 12 July 2005 adopted a Regulation which aims to introduce an EU-wide approach to controlling cash movements into and out of the EU.

Internationale transport konventioner

En række internationale transport konventioner er vedtaget for blandt andet at beskytte den rejsende og sikre reglerne for erstatning.

Disse regler/konventioner med relation til rejseindustrien findes her:

• The Warsaw & Montreal Convention
  The Warsaw & Montreal  Convention is an international convention which regulates liability for international carriage of persons, luggage or goods performed by aircraft for reward.
• The Intergovernmental Organisation for International Carriage by Rail (OTIF)
  The Intergovernmental Organisation for International Carriage by Rail (OTIF) was set up on 1 May 1985. The Organisation’s basis under international law is the Convention of 9 May 1980 (COTIF). The predecessor of OTIF was the Central Office for International Carriage by Rail, which was set up in 1893.
• Athens Convention
  Athens Convention relating to the Carriage of Passengers and their Luggage by Sea (PAL), 1974
• EU Commission Regulation 1177 (Passenger rights Maritime)
  The European Parliament adopted on 24 November 2010 Regulation 1177/2010  concerning rights of passengers when travelling by sea and inland waterway. The Regulation was published on 17 December 2010 in the Official Journal of the EU and its provisions will apply as from 18 December 2012.
• EU Commission Regulation 391 (EU actions on safety and environment protection)
  The EU approach is that international standards must be rigorously upheld, but unfortunately quite a number of flag States are systematically ignoring or seriously failing to implement and enforce international safety standards. As a result, although maritime safety is traditionally based on the role of flag states, the European Union considered it appropriate to complete the flag state approach by the port state approach where inspections by the states where ports are located are seen by many as the most effective tool to reduce substandard shipping in their waters. With the “Erika” and “Prestige” accidents off the European coasts, shortcomings of the European standards were highlighted. It was then decided to strengthened the existing legislations and complete them with new measures.
• EU Commission Regulation 392 (Passenger rights Maritime)
  Regulation 392/2009, adopted on 23 April 2009, on liability of carriers of passengers by sea in the event of accidents deals specifically with the rights of passengers in case of loss or damage resulting from an accident. The Regulation will apply as from 31 December 2012.
• Conditions of contract and other important notices (IATA)
  Passengers on a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that international treaties known as the Montreal convention, or its predecessor, the Warsaw convention, including its amendments (the Warsaw convention system), may apply to the entire journey, including any portion thereof within a country. For such passengers, the applicable treaty, including special con