Post-pandemic: Are online booking tools fit for (your) purpose?

Duration: 1 hour

For years, corporate travel programs have relied on online booking tools (OBTs) to help them reduce costs and streamline processes. But in the COVID-19 era, with traveller confidence a scarce commodity, will the rules of the game change?

Join our conversation with a panel of travel managers as they look toward a return to travel—and the role their OBTs will (or won’t!) play. They’ll share their thoughts on burning questions like:

  • What’s the best way to manage new travel policy requirements at the point of sale?
  • How can programs keep up with ever-evolving immigration rules and quarantine requirements?
  • How can OBTs provide for travellers who value total clarity over convenience?
  • Will online or offline channels work better for you in a post-pandemic world?

Panellists:

Sonya Lowry
Regional Travel Manager, Asia Pacific, AstraZeneca

Ruben Godvree
Asia Pacific Travel Manager, Nike

Speakers:

Ben Wedlock
Vice President, Sales, Asia Pacific, BCD Travel

Will Pinnell
Vice President, Digital & Global Product Strategy, BCD Travel

 

Watch on demand