Director, Global Crisis Management at BCD Travel
Jorge ensures the safety of business travelers and helps companies fulfill their duty of care obligations by assisting clients in the development of travel risk management plans, monitoring traveler exposure to risk during trips and ensuring rapid intervention if an incident takes place. His team provides 24×7 support service, incident monitoring, crisis communication and coordination with third-party security providers. He also helps companies evaluate their travel risk management program’s maturity and provides benchmarking against industry standards.
Joining BCD Travel in 2007, Jorge is one of the founding members of BCD’s Global Crisis Management department, established in 2011. In 2012, he took responsibility for the department’s operations. Before joining BCD, he served as Groups Operations Executive for Axis & Globe Travel. He also has worked in sales at International Travel Consulting, ITC, and in distribution for Giorgio Armani. He began his career as an executive account manager at Carlson Wagonlit Travel in Barcelona. He holds degrees in Hospitality and Tourism from University of Girona and in Marketing from EADA Business School. And he is Co-Chair on the Global Business Travel Association’s Europe Risk Committee.