Enhanced Traveler Experience
Turn flight delays into a more positive travel experience by providing eligible travelers with instant access to airport lounges and other benefits during disruptions. SmartDelay helps travelers stay comfortable, connected, and productive when plans change.
Automatic Delay Benefits
Using real-time flight tracking, SmartDelay automatically provides eligible travelers with airport lounge access or alternative benefits when delays occur—no claims forms, reimbursement requests, or manual intervention required.
Global Reach & Easy Integration
Connect travelers to a worldwide network of airport lounges through a solution that integrates seamlessly with existing travel, loyalty, and benefits programs.
About Collinson Group
Collinson Group’s SmartDelay helps organizations turn flight delays into a better traveler experience by automatically providing eligible travelers with airport lounge access and other benefits during disruptions. Using real-time flight monitoring, SmartDelay integrates seamlessly with existing systems, making it easy to deploy and scale globally while improving traveler satisfaction.
