Infographic: Traveler safety – At the hotel

When it comes to their personal safety, the pandemic is likely to be at the forefront of most people’s thinking as they return to regular business travel. But they also need to be mindful of the other risks they faced before the pandemic. As it may have been some time since most people last traveled regularly, now is the time to provide a reminder of some of the things they can do to keep themselves safe.

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Before arriving at the hotel

  • Consider hotels based on employer or work colleague recommendations, to ensure that they meet your needs.
  • Select a hotel close to their destination, taking care to avoid high-crime areas.
  • Choose a hotel with 24 hour staffed reception and controlled access to accommodation areas.
  • Check the hotel’s website to find out the latest on its COVID-19-related safety and hygiene protocols, as these may differ by property within the same chain.
  • Use online check-in, contactless payment, keyless entry to reduce face-to-face contact with hotel staff and queuing with other guests.

In your hotel room

  • Establish emergency evacuation plans and the location of the nearest emergency exit.
  • Ensure all locks are operational for all points of room access.
  • Confirm you can phone hotel staff in an emergency.
  • Enhance security and privacy using peephole covers and door jams.
  • Order room-service by phone instead of door-hanging requests, which could indicate you are traveling alone.
  • Do not answer the door, unless expecting a visitor or room-service delivery.
  • Ask for identification from anyone trying to gain access to your room.
  • Store valuables, including travel documents and passports, securely, and in a safe if possible.

On arrival

  • Have a valet park your car to reduce the risks of the walk from the parking area to the hotel entrance (once this service resumes).
  • Request a room between the 3rd and 7th floor.
  • Do not disclose that you are traveling alone.
  • Consider taking a room on women-only floors if you are female, and visiting a country with a gender-segregated society.

When out and about

  • Make it appear your room is occupied, by displaying the Do Not Disturb sign on the door or by leaving the television on.
  • Carry an offline record of the hotel address.
  • Keep your room key hidden and secure.
  • Never disclose your name or room number to other guests or strangers.
  • Try not to make it obvious when in the bar, restaurant or gym, that you are traveling alone.