Craig brings a talent for building and fostering strong client and vendor relationships, a depth of experience in strategic planning and a track record of success in managing large teams. As the leader of BCD’s Americas region, he focuses on shaping, strengthening and growing business in the United States, Canada and Latin America.
Craig previously served as president for North America, where he led a team which contributed significantly to BCD’s client retention, operational innovation and business development in the company’s largest market. In his previous role as senior vice president, North America Central Region and Tbiz, he oversaw more than 100 corporate accounts under his management. He also led the integration of Tbiz, one of the 10 largest travel management companies in the U.S., after its June 2013 acquisition. Craig brings over 30 years of industry experience to his current role. Prior to joining BCD Travel, Craig spent 17 years with American Airlines, where he held a number of increasingly senior roles in finance, marketing and sales.