Cookie Policy
Last Updated: September 1, 2025
This Cookie Policy outlines how BCD Travel Services B.V. (“we”, “us”, and “our”) uses cookies, web beacons, device identifiers, and similar technologies (collectively, “Cookies”) in connection with your use of this website, including any related mobile or other apps, as applicable (collectively, “Website”). This Cookie Policy explains what Cookies are, why we use them, and for how long, as well as your rights to control our use of them.
What are Cookies?
Cookies are small data files that a website sends to your computer, tablet, smartphone, or similar device each time you visit it. Cookies are widely used by websites to make the websites work, or to work more efficiently, as well as to provide reporting information. Cookies allow our system to recognize your device the next time you visit this Website, helping us provide a more seamless and personalized browsing experience. Cookies can store user settings and other information (e.g., your browsing data), which can help us improve this Website.
Cookie management on your device
You can decide for yourself if you wish to allow storage of Cookies on your device. Your Cookie preferences can be selected by accepting, denying or customizing Cookies on this Website by clicking the respective buttons on the Cookie banner that will be presented to you upon your initial visit to this Website. Such preferences can be changed at any time thereafter by using the Cookie icon on the bottom left of the screen. If you clear your browsing data, you will be prompted to select your Cookie preferences again upon your next visit.
You can also manage your Cookie settings through your browser at any time. The steps to do so may vary depending on the browser you use. You should visit your browser’s help menu for more information on how to manage Cookies.
Who stores Cookies on your device?
Some Cookies set on your device are designated “First-Party Cookies”, meaning they are placed directly by us as the site operator and are associated with our host name. In certain cases, we may also use “Third-Party Cookies”, which are placed by external providers and originate from other websites.
Third-Party Cookies enable features or functionalities provided by third parties on or through this Website (e.g., advertising, interactive content, security functions, analytics). These third parties recognize your device both when you visit this Website and when you interact with other websites.
We use Third-Party Cookies to enhance the performance and functionality of this Website, support security features, report usage statistics, and better understand user behavior. These Cookies help ensure the Website operates smoothly and can be tailored to your preferences.
Further details about each Cookie placed on this Website and their providers can be found on the Cookie banner, accessible at any time via the Cookie icon located at the bottom left of the screen.
How long are Cookies stored?
Cookies are stored either temporarily in your device’s memory (session Cookies) or saved on your hard disk for a longer period (persistent Cookie).
Session Cookies are generated when you begin your visit to this Website and contain a randomly generated individual ID number assigned to your device. These Cookies expire at the end of the session and are deleted automatically once you close this Website.
Persistent Cookies remain stored on your device after you close this Website. They retain information such as your settings, preferences, and sign-on credentials, allowing for a more personalized experience on future visits. These Cookies remain active until they reach their predefined expiration date or are manually deleted by you.
Further details about the duration of each Cookie placed on this Website can be found on the Cookie banner, accessible at any time via the Cookie icon located at the bottom left of the screen.
Cookies on this Website
This Website may use different types of Cookies, including essential, functional, and marketing Cookies. Each type of Cookie serves a distinct function, such as enabling core site operations, enhancing user experience, or supporting marketing and analytics efforts.
Essential Cookies are necessary for the operation and security of this Website. They enable core functions such as navigation, login credentials (when applicable), setting privacy preferences, and recognizing whether you have read, accepted, or rejected the Cookie notice. Because these Cookies are essential for the operation and security of this Website, they are not optional.
Functional Cookiesenhance the usability and personalization of this Website by remembering your preferences (such as language or region) and enabling embedded content (such as videos, maps, or forms). They also support performance analysis by tracking user interactions to help us understand behavior and improve the overall user experience. By using these Cookies, we can deliver more relevant content and ensure smoother navigation and functionality.
Please note that rejecting these Cookies may limit personalization and prevent certain content from displaying properly.
Marketing Cookies collect information about your activities on this Website and, when applicable, across other websites. These Cookies help display targeted promotions/advertisements based on your interests and interactions with this Website and, when applicable, other websites.
We use Pardot, a third-party marketing automation platform, to facilitate some of our marketing and sales efforts. Certain parts of this Website (e.g., landing pages, contact forms) use Pardot Cookies which collect data on user activity. Pardot Cookies are set to remember user details for future correspondence and visits to this Website. This information collected helps us improve the content of this Website (e.g., understanding which of our reports are most frequently downloaded by users).
If you subscribe to our newsletters or email marketing, Pardot Cookies also allow us to track how you interact with our communications, including whether our emails are opened and which links are clicked. This helps us to manage our email marketing and to send you relevant information.
Pardot Cookies uniquely identify your browser and device by assigning a randomly generated user ID. The data collected by the Pardot Cookies will not be compiled with your personal data unless you voluntarily provide it through a Pardot form available on this Website. If you submit your contact details (such as name or email address), your browsing history associated with the user ID is matched to create a user profile.
Please note that rejecting these Cookies may result in less relevant content and limit our ability to tailor communications to your preferences.
Further details about each type of Cookie used on this Website can be found on the Cookie banner, accessible at any time via the Cookie icon located at the bottom left of the screen. The Cookie banner provides comprehensive information to help you make informed decisions about your Cookie preferences, including the Cookie types, their purpose, duration, processing location, processing company, data processed and lawful basis.
Updates and changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect, for example, changes to the Cookies we use or for other operational, legal, or regulatory reasons. We encourage you to re-visit this Cookie Policy regularly to stay informed about our use of Cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.
Where can you get further information?
For additional information about our privacy practices and your privacy rights, please refer to the Privacy Policy available on this Website.
If you have questions about the Cookies we use, please contact us at [email protected] . Please provide us with your contact information, the URL of this Website, and a detailed description of your inquiry.