Customer support

Providing support for your business trips

If you require assistance with bookings, please contact your booking office by telephone or by e-mail. These details can be found on your itinerary.

For general inquiries, please call us at +32 3 200 50 11 or  mail us.

Most commonly asked questions

Where can I find the contact details of my booking agency?
How can I change or cancel a flight?
How can I reach you in case of an emergency outside office hours?
How can I subscribe to your newsletters?