These episodes from Connections with BCD Travel deliver insights you won’t want to miss. Guests from our Advito consultancy join co-hosts Miriam Moscovici and Chad Lemon to dig into AI-powered data analysis and hotel sourcing strategy. They also helped ring in Delta Air Lines’ centennial year with the airline’s General Manager of B2B Marketing, Christopher Crowder-Bromley, who revealed details on an industry-first unused ticket transfer program.
Guest: Jennifer Nicholas, Global Hotel Practice Lead, Advito
Why listen? Hotel sourcing isn’t just about picking properties—it’s about aligning policy, data, and traveler experience. Jennifer shares a strategic approach to building a cohesive hotel program, emphasizing:
- The importance of flexible yet clear travel policies.
- Using data to drive sourcing decisions and reduce unnecessary negotiations.
- How booking tools and content accuracy shape traveler behavior.
- Why sourcing is just the beginning—ongoing optimization is key.
“Successful hotel sourcing starts with good data and ends with traveler adoption.”
Guest: April Bridgeman, Managing Director, Advito
Why listen? AI is revolutionizing how travel managers analyze data and make decisions. April breaks down:
- How natural language queries and prompt-writing unlock deeper insights.
- Real-world examples of AI improving hotel RFPs and dashboard analysis.
- The role of company policy in enabling or limiting AI experimentation.
- Why prompt-writing is a must-have skill for every travel professional.
Why listen?
“Writing your own prompts is going to be super important. The better you are, the better the analytics will be.”
Guest: Christopher Crowder-Bromley, General Manager, B2B Marketing, Delta Air Lines
Why listen? Delta is celebrating 100 years with bold new investments in business travel. This episode highlights:
- A new 24/7 corporate solutions team for travel managers.
- Monthly data snapshot reports delivered directly to inboxes.
- An industry-first unused ticket transfer program.
- Delta’s commitment to traveler experience, sustainability, and global partnerships.
“At Delta Business, we want to be your partner in travel—and we’re doubling down to make that possible.”
Ready to dive in?
Catch all episodes of the BCD podcast on your favorite streaming platform or visit bcdtravel.com/podcast to start listening. Whether you’re sourcing smarter, analyzing deeper, or building stronger partnerships—this playlist has something for every travel manager.
