Choice. Flexibility. Partnership.
A highly configurable program based on your suppliers, your rules, your policy.
The ability to integrate third party solutions and partners that deliver on your goals.
Direct access to content and data through industry-leading APIs.
Booking and trip management that connects agents and travelers across channels
A personalized booking, service and trip management experience
AI-fueled spend management and insights
Core technologies that power our platform
Omnichannel
contact center
Intelligent routing, profile based engagement and agent automation
Unified travel commerce engine
Combines multi-source content with intelligent AI-enabled policy engine and workflows
Dynamic orders management
Collecting, normalizing, enriching and automating fulfillment processes
Multi-source data & documents
Incorporating smart data, AI/ML and proprietary algorithms
What is BCD's technology platform?
Our technology platform provides a secure, cloud-based environment for building and operating applications, systems, and processes to:
- develop software faster, innovate more easily, and scale more efficiently
- deliver flexible solutions based on customer policy, suppliers, established processes and even the customers’ own technologies
- foster open innovation by giving customers and developers access to our software and systems
What makes BCD's technology platform different?
- Tailored applications can be delivered, iterated and rolled out quickly for customers.
- Consolidated protection of our cloud-based networks for streamlined, continuous monitoring and analysis of numerous devices, endpoints and systems.
- Scalable models for technology that include open APIs made available to our customers and their developer partners.
Why is BCD's technology platform important to my travel program?
We continue to give you choice – because every client and corporate program is unique. You can use our technology, or bring in partners that make sense for your program. We’ve built technology than can adjust as you need it.