David leads our customer-centric vision for operations across borders and around the world. As EVP, Global Operations, he oversees off-shore and centralized services that support our diverse customer base. David’s team plays a key role in enhancing the traveler experience through service and technology innovations.
He also provides clients and prospects strategic insight on global travel program consolidation and the practical aspects of implementing progressive programs. He previously served as senior vice president of Performance Solutions in our Europe, Middle East and Africa region. In that role he led a large team of professionals focused on optimizing operational process and business performance. Prior to that role, David helped lead our Global Business Solutions team.
David joined BCD Travel from American Airlines in 2002 to implement and manage Europe’s first multinational service center for business travel. He lives in Antwerp, Belgium.