Duty of care extends beyond business trips

As companies continue to manage hybrid workforces, they must extend their responsibility of care outside business travellers to include all employees. The tendency of workers becoming digital nomads, working remotely and frequently changing their location further reinforces the need for risk management beyond business travel.

As a result, people risk management is becoming top of mind for human resources, risk- and travel managers.

Who’s responsible?

The rise of the digital nomad has created both new challenges and possibilities for travel managers. Safeguarding remote employees working anywhere demands an integrated approach from different stakeholders.

When it comes to People Risk Management, teamwork is crucial to providing the oversight stakeholders need to manage it efficiently to avert risks or mitigate the effects. Travel managers increasingly see their scope develop. They’re now working with other stakeholders, assisting them to implement typical traveller risk management tactics across the whole business for all employees.

Travel managers will need the right tools

Travel managers require the proper tools to keep all employees safe and secure.

  • Employee monitoring: Rather than only observing travellers in risky areas, employers need to provide monitoring tools to remote employees and allow them to “check-in” anytime, anywhere.
  • 24/7 risk monitoring: Access to punctual, precise, and appropriate information is vital when monitoring risky situations. Travel managers must expand destinations of interest to include new locations facilitated by work-from-anywhere policies.
  • Risk assessment: Under a people risk management framework, mitigation measures to reduce risk will change. Authorisations will apply not just to travelling employees but also to anyone relocating for extended periods. This will inevitably add some complexity.

Travel alerts can be helpful for business travellers and remote employees and need to be delivered timely to all impacted worker groups. It’s crucial to partner with the right global and local providers.

How we help you

At Rennies BCD Travel, we offer travel managers all the tools they will need to manage the increased need for people risk management including:

  • Risk management assessment
  • Information Hub provides real-time information that travellers need before, during and after their trip.
  • Communication of risks to travellers throughout the trip cycle
  • Trip authorisation
  • Security technology maps traveller movement for fast emergency response
  • Data insights to help make informed travel decisions

A robust process to assess risk, calculate risk ratings, and define control measures means you can create comprehensive guidelines and standards that support your travellers in any situation. For more information visit our Back to Travel guide and Information Hub to get you on the road safely.