Travel buyers are always working to improve the travel experience for their organizations and employees, but the metrics best suited to evaluate the success of those improvements are misunderstood and underused. Those are the findings of “Quality Management in Business Travel 2.0,” a new study published by the Association of Corporate Travel Executives (ACTE) in collaboration with BCD Travel.
Corporate travel programs should adopt a “no-profile, no-booking” policy to combat fraud, warns a BCD Travel security expert. The advice follows a U.S. Federal Bureau of Investigation alert that fraudsters are booking flights through travel management companies by posing as their clients’ employees.
Corporate travel managers have moved from the CEO’s office to HR, procurement, security and even IT. In a recent Business Travel News story, BCD Travel’s Miriam Moscovici explains why all those past and present hosts are now travel stakeholders, and how travel managers can add value by supporting their goals.
Business Travel News named BCD Travel President and Chief Executive Officer John Snyder one of the 25 Most Influential Executives in the business travel industry. The travel management company’s SolutionSource® marketplace and major acquisition were key to Snyder’s recognition.
In this new online report, How to Travel Beyond 2020, BCD identifies and explains the sustainability and mobility trends for 2020 and beyond, including autonomous cars, the growing prevalence of robots at airports and hotels, and electric-powered flights.
In a two-part Q&A, Grünenthal’s procurement manager Victor Scarante explains how and why the company is consolidating travel management globally.
Today most payment processes are visible, meaning a plastic card or a mobile device displaying a virtual card number must be part of the purchase process. But the landscape is changing, and invisible payment is on the rise for corporate travel.
Danfoss wanted all of its travelers to have the same high-quality business trip experiences. So, the Danish manufacturer changed to serving employees worldwide with one global travel management company, BCD Travel, and SAP Concur’s online booking tool. The results: Improved savings, compliance, traveler satisfaction and travel team efficiency.
BCD Travel has earned a gold rating in an independent assessment measuring its sustainability performance—the only travel management company to achieve the top rating for four consecutive years. The EcoVadis rating adds to a string of recognitions for BCD’s sustainability progress in recent years.
Hotel chain discounts often come at a steep price. That’s the warning from the hotel experts behind BCD Travel’s 2020 Industry Forecast.
Travel Magazine award recognized John Fentener van Vlissingen’s nearly 45 years of contributions to the business travel industry.
In a new series of videos, travel leaders from A.T. Kearney, Finastra, Mondelēz International and RELX explain how BCD Travel helps them make business travel better.
Advito’s Lesley O’Bryan explains how Traveler Engagement and merchandising strategies can influence purchase decisions. Advito uses data, behavioral economics and consumer merchandising strategies to helps companies achieve program goals.
BCD Travel has become the first of the Big 3 travel management companies to earn Elite partner status with SAP Concur, provider of integrated travel, expense and invoice management solutions. The partnership translates into better customer service, productivity and efficiency for BCD customers.
The U.K’s planned split from the European Union is leading meeting planners to delay bookings and take other precautions.