Corporate travel programs should adopt a “no-profile, no-booking” policy to combat fraud, warns a BCD Travel security expert.
The advice follows a U.S. Federal Bureau of Investigation alert that fraudsters are booking flights through travel management companies by posing as their clients’ employees.[/vc_column_text]
Decker told BTN that booking fraud can “in many cases only be avoided if a strong caller validation process is in place which is strictly adhered to. It is therefore recommended to have validated traveler profiles for all employees and apply a ‘no profile, no booking’ policy. If exceptions to the policy are required, a strong caller validation process needs to be in place. Clients should also warn their staff about the deceptive practices of these fraudsters.”