Traveller checklist 2021


  • Get the most up-to-date information on country Covid stats, restrictions, vaccination and quarantine requirements. Check here
  • Make sure you have the correct documentation. As a minimum you need: a valid passport, E-Ticket and boarding pass, Valid visa for arrival destination (if applicable), Quarantine arrangements upon arrival (if applicable), Completed Exit Health Form, Negative COVID-19 test. (You can access your SA vaccination certificate here.)
  • Provide extra time to obtain a visa (if required) as processing times are longer than usual.
  • Download the travel app to ensure that you receive updates and can access travel documentation easily. Download here
  • Ensure that your travel insurance provides adequate health cover including Covid-19 risks.
  • Consider direct flights over connections.
  • Bring yourown headsets, masks wipes, reading materials, drink bottles, pillows.
  • Check restrictions for carry-on items like hand sanitiser. Also check if food is provided on your flight. If not, pack snacks but limit this to the relevant restrictions.
  • Leave home early, as airport passenger processing times are now longer than usual.


  • You may need to enter the airport building alone, so be prepared for this.
  • Most airports have installed sophisticated temperature technology to scan you as you enter the airport building.
  • Follow the rules on queuing, maintaining a social distance and wearing airline announcements as boarding processes have changed.
  • Never leave luggage unattended or with a stranger or carry anything for someone else.
  • Be careful when using public Wi-Fi and don’t access sensitive information.


  • Expect to keep your mask on during the flight. This may only be removed to drink water or to eat.
  • Limit consumption of food and drink, as removing face masks increases risk.
  • Pay for catering using contactless or cashless payment.
  • Avoid connecting to a USB port to charge mobile devices, as this may allow data to be accessed.
  • Choose your seats carefully. A window seat reduces contact with passing crew and passengers.


  • When you land, remain seated and await deplaning instructions. Rules vary by airline and destination.
  • In some locations, you might be subject to quarantine or isolation. Research and familiarise yourself with local and regional restrictions.
  • Carry some cash to exchange into local currency on arrival, in case airport ATMs are not working or debit cards are not accepted.
  • Complete health and other government declaration forms.