BCD Travel and SAP® Concur® have agreed to establish a new connection between BCD’s hotel platform and the Custom Hotel Sourcing functionality, providing customers access to even more advanced content, booking and payment options.
More hotel properties and rates
Under this agreement, BCD customers gain the ability to source more hotel properties, shop across a greater mix of competitive hotel rates, and leverage the intelligence of BCD’s hotel platform—all while managing their company policy and program goals. Additionally, the integration opens up new ways to save beyond sourcing, drive hotel program adoption and influence travelers.
Consistency across all channels
“Our customers can now better leverage BCD’s robust lodging content offering, artificial intelligence-powered policy and preference engine, rate-filtering capabilities and payment options within SAP Concur solutions, creating consistency across every booking touchpoint—including BCD agents, the TripSource® platform and the Concur Travel booking tool,” said Teri Miller, BCD Travel executive vice president, Global Client Team.
BCD’s relationship as an SAP Concur partner spans beyond booking. BCD has integrated the industry-leading SAP Customer Data Cloud solution for traveler identity management. In addition, BCD uses Qualtrics® technology to capture customer insights and optimize the customer experience.