Video: Fostering confidence among corporate buyers

BCD’s Jorge Cruz says building trust is the biggest opportunity in corporate travel management

Over the last several years, airline and hotel consolidations have greatly reduced competition and choices for corporate buyers. They’re worried about prices and have a perception that the cost of business travel management is steadily rising.

Jorge Cruz, BCD Travel’s executive vice president of Global Sales & Marketing, believes that’s not a true picture of the market and aims to help travel buyers better understand the value and business impact of their corporate programs.

Watch Cruz’s interview with Cindy Heston, director of Travel & Events for Anthem, a U.S. health care firm and BCD Travel client, at the 2018 ACTE New York City Global Summit. Their main-stage conversation covers what travel management companies can do to establish greater confidence and trust with corporate buyers.

Watch the video here:

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